Natural stone floor thread in the public forum

[Italy]

1) The tiles were bought from a 'reputable' source after receiving a sample. One would expect that sample to be representative of the stock held now, not 3/6/9 months ago! However this is hardly ever the case and they do advise to check shades before fixing.
I would check the batch/shade / quantity of tiles before I started any job.
2) It is not acceptable in my opinion to fix tiles that have been supplied - because that's what he's been given! As a professional ( and he didn't have a wet cutter!) it's not reasonable to assume that the tiles have been checked by others.
3) Once the shade variation had become apparent he should have mixed the pieces of mosaic - piece by piece if required, to get an acceptable blend.

Saying all that I'am not sure if he could have appeased a customer at that stage.

exactly, these laws are

 

[Italy]

ba, I'm not quite agree with the answers given by members ..
if a job sucks, I do not care who did it, tilerbricklayer or other.
I happen a few times to make mistakes, but at night I can not sleep and the next morning, I place the error. do not expect the customer to tell me.
The rules are clear, (already mentioned another trend), invented the rules do not interest me. the tiler has to stop and call everyone, customer, reseller.
Here, we are talking of Color shades, but have you seen the spirit level? and grout ?.
What should you say? that is beautiful?. I sincerely, I would refuse to take money and run away as far as possible.
when you work, you have to put into operation the conscience, and not always think only about money.

 

[Lithofin BOB]

Think,This could happen to anyone,
The tiles were fixed and the overall colour was good, as I am informed.
The impregnator was applied and they all went darker in different areas, this can be several things.
This is why I got him to test an unlaid sheet with the impregnator, they can change the colour, or highlight colour! Especially on honed surfaces, Which they did, with no moisture involved
I have been telling him to test stripping this out to see if we can get back to a lighter shade and test a water based, but seems more involved on blame rather than resolve.
I have spoken to fixer, which was interesting!.But , surely again this could happen to anyone. Testing any impregnator is key for final colour change on naturals, one unlaid stone is easier to resolve and check,confirm aesthetic , than an complete floor.

 

[Andy Allen]

ba, I'm not quite agree with the answers given by members ..
if a job sucks, I do not care who did it, tilerbricklayer or other.
I happen a few times to make mistakes, but at night I can not sleep and the next morning, I place the error. do not expect the customer to tell me.
The rules are clear, (already mentioned another trend), invented the rules do not interest me. the tiler has to stop and call everyone, customer, reseller.
Here, we are talking of Color shades, but have you seen the spirit level? and grout ?.
What should you say? that is beautiful?. I sincerely, I would refuse to take money and run away as far as possible.
when you work, you have to put into operation the conscience, and not always think only about money.

Thought we were on about shading issues??........agree there's no excuse for shoddy work.......and to be honest I think it's where he's coming unstuck....if he would of done a peach job and the shading was the only problem then I think his case would be stronger.

 

[widler]

Aye, I'm with Andy , if the job was good and clean I think the customer would of been ok , or maybe not, some customers would not be happy with perfect, I call them tosssers)

 

[Dan]

Anyway. I just wanted to clear things up a bit between me and peejaysee.

Obvs more to it than meets the eye, and if stuff meets the eye, maybe still more to it like the illusion.