New build flood Discussion Thread
The bottom house of our new build flooded, clear clean water with no smell or noise to indicate a burst pipe and it was a large amount of water in approx 20-30 mins. Third party plumber (hired by builders) couldn’t identify source but confirmed it wasn’t the mains or toilet overflow. We’ve also had boiler and water tank serviced with no issues and confirmed not the overflow. Leads me to believe it must be a drainage issue but fact water was clear means NHBC have ruled that out and are refusing to advance claim. Any advice or suggestions what could have caused this? Thanks.
New build flood for the original thread on Plumbers Forums
The bottom house of our new build flooded, clear clean water with no smell or noise to indicate a burst pipe and it was a large amount of water in approx 20-30 mins. Third party plumber (hired by builders) couldn’t identify source but confirmed it wasn’t the mains or toilet overflow. We’ve also had boiler and water tank serviced with no issues and confirmed not the overflow. Leads me to believe it must be a drainage issue but fact water was clear means NHBC have ruled that out and are refusing to advance claim. Any advice or suggestions what could have caused this? Thanks.
New build flood for the original thread on Plumbers Forums
