Discuss Not happy with the standard of tiling in the America Tile Forum / Advice Board area at TilersForums.com.

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Tara 476

Your grout has already started to crack and lift in places which means tiles are loose. Try tapping them and seeing if they are hollow. I feel for you and you should have not had to pay for that as he’s actually cost you even more in the long run. This guy isn’t a professional and not even a good person to take your money. I would seek repayment and I would feel a responsibility to warn others. This is the dark side of this unregulated Wild West trade I’m afraid.
Is the grout cracking due to the tiles being loose?
 

Kevbos

Arms
35
443
London, UK
Please contribute to this thread if you have any new information or can even just reiterate what has been said already. :)
Hey so I have recently bought a new build house and wanted my floors tiled, I bought the tiles myself from Mandarin Stone and hired a tiler to lay them for me. The floors were in good condition and most importantly level prior to him starting. After 4 days he was done however the tiles were not level and the grout was not level either so between some tiles it was spilling out and between some it was extremely low. I had 5 tiles left over so I asked him to come back fix them. He used all 5 remaining tiles and re grouted them however the tiles are not level nor is the grout. He quoted me £1200 before stating the job and I paid him £900 purely because of how badly it was done (he had also reversed into our garage and damaged the wall without telling us) now that the tiles have been properly cleaned etc they look even worse and I’m not happy that I paid him the £900 because the whole floor will need to be redone. What can I do?

this is my first property so I was clueless about who to go with however multiple businesses quoted me £1200 therefore I assumed the price was okay.

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A new build and no mention of adding strength to the floors before tiling !! I know new builds those flat floors are not suitable to tile over
 

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Not happy with the standard of tiling
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