M
Milly
Hi,
I had underfloor heating and large poreceain tiles fitted a few months back and a month after they were fitted, some of the tiles became wobbly - they literally wobble when you stand on these, or walk across them. The grouting between the tiles also came out in a lot of the tiles.
I called the tiler back and he said that it was a fault with the floor as the builder should have levelled it before he began his work. He didn't tell us this at the time and I am unsure if he is just trying to blame the builder to get away with it. The builder had nothing to do with the flooring, tiling or the underfloor heating. These taks had been commissioned to the tiler.
I even pai him extra for some floor boards as he said he needed to buy them to 'level' the flooring; so I don't understand what the issue is.
Also - the underfloor heating in part of the area does not work. He is now (with a lot of pushing), arranging for the underfloor manufacturer to come and test the underfloor heating to see if i is a manufacturing fault.
Do you think this is the tilers fault or something to do with the floor? Can I take the matter further? I paid a lot for the work and a lot of the tiles move, grout between tiles has come out, and part of my underfloor heating doesn't and hasn't worked since he fitted it.
Please can you help shed light on this, I'd be grateful!
Thanks!
I had underfloor heating and large poreceain tiles fitted a few months back and a month after they were fitted, some of the tiles became wobbly - they literally wobble when you stand on these, or walk across them. The grouting between the tiles also came out in a lot of the tiles.
I called the tiler back and he said that it was a fault with the floor as the builder should have levelled it before he began his work. He didn't tell us this at the time and I am unsure if he is just trying to blame the builder to get away with it. The builder had nothing to do with the flooring, tiling or the underfloor heating. These taks had been commissioned to the tiler.
I even pai him extra for some floor boards as he said he needed to buy them to 'level' the flooring; so I don't understand what the issue is.
Also - the underfloor heating in part of the area does not work. He is now (with a lot of pushing), arranging for the underfloor manufacturer to come and test the underfloor heating to see if i is a manufacturing fault.
Do you think this is the tilers fault or something to do with the floor? Can I take the matter further? I paid a lot for the work and a lot of the tiles move, grout between tiles has come out, and part of my underfloor heating doesn't and hasn't worked since he fitted it.
Please can you help shed light on this, I'd be grateful!
Thanks!