Please Help! Problem with Porcelain Floor Tiles - Wobbly

[jay]

Mily i hope you dont mind but ive put one of your pics op for others to see View attachment 22920

i think you have good reason to chase your money on this one as it is not acceptable way of fixing :mad2:

 

[Bathfix Bob]

Oh dear....

 

[Milly]

thanks... so how should they have been fixed? method? material?

thanks.

 

[Milly]

and what method did he use (the tiler) to fix them?

 

[jay]

the pic i posted for you could you explain what stage that was as im assuming the tiles have been removes

 

[Milly]

that photo you pasted is from when he was laying the flooring.

i had taken a photo when i came to see the work - all those photos were taken when i came over to see his work, but he told me not to be here and leave a couple of days for the tiles to set.

 

[Stewart]

I would get him back immediately to sort it out. That method of fixing is totally unacceptable. He should either.... redo at his own cost or he has to pay a professional tiller to redo the whole floor including materials.

 

[Milly]

thanks, but what shall i say in terms of how thw work should have been done?

how did he do the work? (so i know what to say to him)

thanks.

 

[Milly]

The work was done last summer (june time). Since then, I have been chasing him to get him over and he is very unresponsive and when he had come on the odd occasion, he just changed one tile here and there and isn't responsive at all, ignores calls, messages etc. How can I take this matter further?

 

[jay]

im confused the pic shows tiles grouted and if you look close there have been tiles laid in the adh on the floor indicating that tiles have been lifted either way tiles have been laid on dots of adh which is wrong View attachment 22921

 

[Scott]

There should be a Rouge Tiler section on this forum, where people can leave details to name and shame so other's don't use these cowboy's. Mind you, if people came here first, then with the experts we have around here people many not get into this mess in the first place.

Anyway, I hope you get a good outcome from this Milly. Good luck.

A rouge traders section? As in the french for RED? OR do you men a Rogue traders! Unfortunately that isnt how we work ont he forum and naming and shaming someone can carry some hefty consequences, therefore we only post the pictures and no personal details of who did it.

The method of fixing is jut one of the errors. The adhesive should be troweled onto the floor and the tile bedded into it so the WHOLE of the back of the tile is covered by adhesive. However all that is academic if the substrate is poorly prepared.

 

[Gazrus]

So basically he has used:-
Incorrect thickness of plywood.
Failed to use a SLC or adhesive to completely cover the UFH.
Used a dot & dab method to fix the tiles.

Makes my blood boil when I see jobs like this, hope you get it sorted

 

[jay]

is the pic one of the times he came to fix up his problems when he removed tiles

 

[Milly]

Thanks everyone. No that pic was taken when he was laying the tiles originally.


So - how should tiles be laid? So I know what to look for next time.

 

[Scott]

Any idea why the adhesive is flat and what the grey lines are?

Edit: Its ok i just downloaded the pic for a better look