Please Help! Problem with Porcelain Floor Tiles - Wobbly

[jay]

Mily i hope you dont mind but ive put one of your pics op for others to seeView attachment 22920

i think you have good reason to chase your money on this one as it is not acceptable way of fixing :mad2:

 

[Bathfix Bob]

Oh dear....

 

[Milly]

thanks... so how should they have been fixed? method? material?

thanks.

 

[Milly]

and what method did he use (the tiler) to fix them?

 

[jay]

the pic i posted for you could you explain what stage that was as im assuming the tiles have been removes

 

[Milly]

that photo you pasted is from when he was laying the flooring.

i had taken a photo when i came to see the work - all those photos were taken when i came over to see his work, but he told me not to be here and leave a couple of days for the tiles to set.

 

[Stewart]

I would get him back immediately to sort it out. That method of fixing is totally unacceptable. He should either.... redo at his own cost or he has to pay a professional tiller to redo the whole floor including materials.

 

[Milly]

thanks, but what shall i say in terms of how thw work should have been done?

how did he do the work? (so i know what to say to him)

thanks.

 

[Milly]

The work was done last summer (june time). Since then, I have been chasing him to get him over and he is very unresponsive and when he had come on the odd occasion, he just changed one tile here and there and isn't responsive at all, ignores calls, messages etc. How can I take this matter further?

 

[jay]

im confused the pic shows tiles grouted and if you look close there have been tiles laid in the adh on the floor indicating that tiles have been lifted either way tiles have been laid on dots of adh which is wrongView attachment 22921