Please help, this doesn't seem right at all

[Azoric]

Hi all,

I was wondering if you can possibly help me out.
Just had a tiler come and tile the downstairs hall and bathroom and i really don't think these should be looking like this. He is wanting to come back in the next couple of days to stick them down and grout them but i am really concerned that this should not be like this at all. A problem i have is that i can't get these same tiles again, these were the last of the batch which the company had and any other batches will have darker greys in them which will be noticeable difference. The tiles on the edges are free moving at the moment, but the tiles in the middle are stuck down. The laminate flooring which the guy took out first of all was all under the door frames but these tiles clearly aren't, let alone how messy the cuts are.

Am i going crazy or is this not up to scratch?

Thank you for any advice!

 

[Dave]

Good morning.
No you are not going crazy , those cuts are horrendous and no attempt to undercut architraves etc. Certainly not what i would class as a tiler.

 

[demi34]

Tell him to go away and never come back, terrible cuts, shocking

 

[Rob the tiler]

Holy rubbish!!
I think that you should put his tools in the skip because that is absolutely shocking

 

[CJ]

Seen this on a Facebook page........horrendous work

 

[steelgrey75]

Horrible standard of “work” there.

 

[Steve335]

Hi all,

I was wondering if you can possibly help me out.
Just had a tiler come and tile the downstairs hall and bathroom and i really don't think these should be looking like this. He is wanting to come back in the next couple of days to stick them down and grout them but i am really concerned that this should not be like this at all. A problem i have is that i can't get these same tiles again, these were the last of the batch which the company had and any other batches will have darker greys in them which will be noticeable difference. The tiles on the edges are free moving at the moment, but the tiles in the middle are stuck down. The laminate flooring which the guy took out first of all was all under the door frames but these tiles clearly aren't, let alone how messy the cuts are.

Am i going crazy or is this not up to scratch?

Thank you for any advice!

I’m not in the trade but as a customer I’d reject that. Imagine the huge areas of grout/sealant to cover the cuts. Shocking.

 

[Rae]

Not a tiler ,this is happening a lot

 

[Huddersfield Tiling]

Hi all,

I was wondering if you can possibly help me out.
Just had a tiler come and tile the downstairs hall and bathroom and i really don't think these should be looking like this. He is wanting to come back in the next couple of days to stick them down and grout them but i am really concerned that this should not be like this at all. A problem i have is that i can't get these same tiles again, these were the last of the batch which the company had and any other batches will have darker greys in them which will be noticeable difference. The tiles on the edges are free moving at the moment, but the tiles in the middle are stuck down. The laminate flooring which the guy took out first of all was all under the door frames but these tiles clearly aren't, let alone how messy the cuts are.

Am i going crazy or is this not up to scratch?

Thank you for any advice!

No tiler would do that. Simple as.
What you've employed is a cheap handyman I'm afraid.

 

[Brian the Tile]

Dont let him back in the house unless he is going to take hem up and do a proper job and pay you for tiles adhesive etc and extra for inconvenience

 

[Oddbod]

Goodness gracious!!

Sorry for the late response, but I only just saw this and couldn't believe the mess.

This is not the work of a professional, or even an amateur tiler. Rather the work of an opportunist who clearly has no tiling experience.

As Huddersfield Tiling also said, no tiler would do that. I'd go further to suggest that only a crook would leave somebody's home looking like that and expect to get paid for the privilege.

So, if it were me, I'd get them back, and tell them to remove the mess they've made in your house and refund whatever labour cost you may already have been charged, together with the cost of the tiles.
If they refused, I'd threaten them with the small claims court and tell them I'll add to my claim the cost to have somebody else retile the floors.

I would have no doubt that these photographs would serve to fully defend such a claim, as they demonstrate quite clearly that whoever did this has no tiling experience whatsoever and should not have offered to undertake such work for payment in the first place, unless you agreed to accept anything less than a professional piece of work, which I doubt you would have done.

Bottom line: when engaging a contractor you have a reasonable expectation as to the quality of the work being done. This doesn't even come close, and I'm really feeling for you right now.

 

[Anthony1]

Dont let him back in the house unless he is going to take hem up and do a proper job and pay you for tiles adhesive etc and extra for inconvenience

 

[tommyzooom]

Wow. It takes a special kind of skill to be this bad.

 

[Nick garr]

Hi all,

I was wondering if you can possibly help me out.
Just had a tiler come and tile the downstairs hall and bathroom and i really don't think these should be looking like this. He is wanting to come back in the next couple of days to stick them down and grout them but i am really concerned that this should not be like this at all. A problem i have is that i can't get these same tiles again, these were the last of the batch which the company had and any other batches will have darker greys in them which will be noticeable difference. The tiles on the edges are free moving at the moment, but the tiles in the middle are stuck down. The laminate flooring which the guy took out first of all was all under the door frames but these tiles clearly aren't, let alone how messy the cuts are.

Am i going crazy or is this not up to scratch?

Thank you for any advice!