Please rate the quality of this work

[foggy34]

shocking,truely awful,

 

[Jon O'Brien]

Many thanks for all your comments, they've been extremely useful and I'm very grateful to everyone who took the time to look at the photographs and express an opinion.

My wife and I were horrified by the state of the tiling (and by other aspects of the job, especially the way the cork floor tiles were laid - they're lipped and there's a ridge under some of them, right by the door, and we're certain they're going to have to come up and be replaced). We needed a reality check from people who know their stuff, however, and you've certainly provided that.

As requested, I've taken four more photographs, general shots of the bathroom to put the detail into context, and have added them to the bottom of the web page.

The reason I particularly wanted comments before this afternoon was because the guy that owns the company who supplied the fitters is coming to take a look at the work and I was expecting him at any time after 12 o'clock. When I spoke to him on the phone yesterday his attitude was that he'd been there in the afternoon and the work had looked fine to him, so I was expecting him to attempt to bluster his way through my objections. He phoned a little while ago to say that he now wouldn't be able to get to me until tomorrow afternoon as he's very busy. I told him that that was totally unaceptable, that time is of the essence and that all I needed from him was his official statement as to whether or not he found the work acceptable and I'd then have no further need of his involvement as I didn't want any of his employees involved in the remedial work. As his company was sub-contracted to do the work by Wickes, who provided the bathroom furniture, they will provide other fitters to put the mess right. His attitude changed somewhat on hearing that and he then said that he could still make it today but that it would be quite a bit later.

Wickes have been very good, assuring me that we're covered by their guarantee and that as soon as the individual in question has had his say their contract manager will come and look at the work, give his opinion and authorise the remedial work as necessary.

Hillhead > I live in Yateley, in N.E. Hampshire. Hopefully we won't need anyone to come and take a look in person once Wickes' contract manager has examined the work but thanks for asking.

 

[Triffid]

Erm, I'm (very) new to the tiling game and there is no way I would be happy with that, not as a tiler and definately not as a customer. It looks like there has been no prior prep with regard to layout, hence the mess of unaligned tiles in the corner. Poor finishing too. Hope you can get it sorted.

 

[Jon O'Brien]

Latest update:

Wickes has, on the strength of the photographs I took, agreed to put the work right. They're as horrified by them as you've all been and don't need the opinion of the sub-contract company's boss to proceed.

I'm also told that they've never heard of the fitter who actually did our work. This has not pleased them as they pass work on to companies on the understanding that the work will only be carried out by people whose work has been vetted by them. I get the feeling that there's a company out there who won't be getting any more work from Wickes!

 

[mz30]

To say that work is poor is an understatement.

Not even sure that any remedial work will suffice due to the way its been set out,i personally would be demanding it all be re-done.

Been tiling 20 + years.

 

[Scott]

I know someone who does Wickes work and suffice to say i wouldnt let him near my bathroom!

 

[Pebbs]

If I had my QS snagging book on me, and listed the faults it wouldnt matter the final word would....the word is CONDEMNED.

There is no arguement, no discussion the workmanship is lazy, and whoever did it should be ashamed of theirselves.

Pebbs

 

[Mouldy]

Im with the others here, 'remedial works' wont cut it.

Im not the best tiler in the world but I think I could do better then that with my eyes closed!

 

[doug boardley]

I'm tiling a bathroom with the very same Wickes tiles (very similar anyway) I'll post some pics when it's finished tomorrow

 

[leeh]

didn't know Stevie Wonder was a tiler. Please tell me you didn't pay him/her!!.

 

[Dan]

Glad to hear Wickes are sorting it out. Very shocking tiling. Nice inch grout line next to another a couple of mm. I'd have flipped my lid if I walked into that as a customer.

 

[foggy34]

fairplay to wickes! pictures of the put right job wud be nice and timescale on getting to do it.

 

[mikethetile]

at lest wickes are dealing with it as it save a lot of trouble on your behalf , I expect the job will be redone

 

[aph257]

hope it turns out alreight. post some pics then.

 

[Scott]

IT is good that they are sorting it but they should have some procedures in place as this should never have been allowed to get to this stage in the first place