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Deeky Boy
Hi all,
Went to have a look at a job tonight, Customer has had 24m2 of black polished Porcelain (NOT the B & Q ones tho) floor tiles on their kitchen floor, the problem the customer has is marks around every tile caused by the Tiler using 50mm masking tape, I’ve never heard of doing it this way. Only reason he must have used the tape was to stop the tiles from being marked with the grout which is light grey. To be honest it is not that bad but certain ways the light catches the tiles you can see the marks faintly.
It looks like the adhesive from the masking tape has when into the pores in the tile.
I asked the customer if the Tiler had sealed the tiles when he 1st was out laying the tiles, they are saying he never even opened the bottle of sealer as seal is still on it!
They tiler has been out 3 times using various cleaners (brands unknown) to remove the marks but it’s not made any difference.
Customer wants me to lift the tiles and fix new tiles basically like for like, the tilers public liability is paying out for the cost of the repair; I just feel it’s a lot of work to put right a small mistake.
What im wondering has anyone else come across this problem and if so what did they use to remove the marks?
Any suggestion pls
Went to have a look at a job tonight, Customer has had 24m2 of black polished Porcelain (NOT the B & Q ones tho) floor tiles on their kitchen floor, the problem the customer has is marks around every tile caused by the Tiler using 50mm masking tape, I’ve never heard of doing it this way. Only reason he must have used the tape was to stop the tiles from being marked with the grout which is light grey. To be honest it is not that bad but certain ways the light catches the tiles you can see the marks faintly.
It looks like the adhesive from the masking tape has when into the pores in the tile.
I asked the customer if the Tiler had sealed the tiles when he 1st was out laying the tiles, they are saying he never even opened the bottle of sealer as seal is still on it!
They tiler has been out 3 times using various cleaners (brands unknown) to remove the marks but it’s not made any difference.
Customer wants me to lift the tiles and fix new tiles basically like for like, the tilers public liability is paying out for the cost of the repair; I just feel it’s a lot of work to put right a small mistake.
What im wondering has anyone else come across this problem and if so what did they use to remove the marks?
Any suggestion pls