Pricing work.

[enduro]

I went to look at a job on friday and i thought i would share this with you. I arranged to be there at 11am but was running 20mins late as i was just finishing off a job, so i rang the customer explained i would be late 'no problem she said'. This job was to clean her slate floor, and once i got there i explained what i was going to do. I cleaned two tiles and the grout so the customer would know what to expect once i had cleaned it. Then i explained how i was going to clean it and re-seal it. The customer said she had 3 other quotes, one guy was there 2mins and gave her a price, another guy priced it over the phone, another guy turned up 1hr later stinking of beer. She said i was the most professional, phoned as i was running later, did a test on the floor and explained what i was going to do. I was the most expensive and i won the job. So give the customer a call if your late, explain what your going to do in a way they understand. Customers dont always go for the cheapest price. Be professional, polite it will win you work.

 

[White Room]

I went to look at a job on friday and i thought i would share this with you. I arranged to be there at 11am but was running 20mins late as i was just finishing off a job, so i rang the customer explained i would be late 'no problem she said'. This job was to clean her slate floor, and once i got there i explained what i was going to do. I cleaned two tiles and the grout so the customer would know what to expect once i had cleaned it. Then i explained how i was going to clean it and re-seal it. The customer said she had 3 other quotes, one guy was there 2mins and gave her a price, another guy priced it over the phone, another guy turned up 1hr later stinking of beer. She said i was the most professional, phoned as i was running later, did a test on the floor and explained what i was going to do. I was the most expensive and i won the job. So give the customer a call if your late, explain what your going to do in a way they understand. Customers dont always go for the cheapest price. Be professional, polite it will win you work.

I would have no worries about some of your competitors Andrew....

 

[DHTiling]

The cream always rises..

 

[Stewart]

Wise words Enduro and oh so true.....!

 

[trevortine]

So true, if anything my prices have risen over the past few years and still have no probs with work, having to turn it away at the moment.

 

[MTiler]

It aint rocket science, but to some traders it is! Although some get the job and dont do it properly or dont finish it. Never ceases to amaze me.