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DN1986

I registered on it at start of this month to see what it was all about.

£12 for first three months to register. Then you pay bout £40 a quarter.

You get your first lead free. It they're not cheap. On average £12 for a job under £500. It's full of customers wanting everything doing for nothing. A waste of time and money in my opinion. Certainly not paying for another quarter. Glad I only lost the £12 reg fee.

Stay clear would be my advice.
 

Dan

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Staffordshire, UK
They key thing is with these websites is whether they rank for your area. A customer will probably just head to Google and not any one of those types of websites, so if they're number one for "tiler in xxxxxx" (xxxxxx being your area) then clearly they will get some hits from customers in that area. But for a small fee you can get your own website sorted out and it will rank above any listing / directory type website so really you'd end up with all the traffic and need to pay nobody for it.

I also knew of a bunch of people that kept changing their skills from one category to another and were quoting for all sorts of jobs they couldn't do. So I think the reputation of the members of those websites can be tarnished by other members far too easily.

I would take all the free listings you can get, but never pay to be listed on somebody elses website. Get your own instead.
 
I've used it since I started out on my own last year. I have found it useful to an extent, but I am now coming to the same conclusions as everyone else. The lead costs have gone up considerably in the last 12 months as they have started to do more national advertising to promote the site. With that the number of leads have jumped up recently, however, most RP customers are domestic and have an expectation to find a bargain from a good tradesperson on a site like that, not a professional or company who charges the going rate.

Some customers I have called to chase up a quote have told me I was unsuccessful and what they are going to pay for the work. Sometimes 50% less than what I am asking!! Even when I know I should be pushing my day rate up a bit. So I have found myself up against cowboys, who are willing to dot and dab over chipboard and concrete floors that need levelling by 25mm.

I have got alot of repeat work and referal work from some of the customers I have bought leads from (all my jobs have got 5 star ratings) I use these as my references and upload photo's of jobs to my RP website gallery. Simple enough to email a link to my RP website to a potential customer I am preparing a quote for.

My tactic's are to be very picky about the leads I buy. Mainly going off the postcode and knowing the local area, also by what description the customer actually give's (some really are bad). However, I do find the occassional good customer. Is it worth it for the overall hassell - NO! You spend too much time and money chasing work you won't win.

I'm coming to the end of my 2nd yr self-employed and tiling, and I want to break free of my ties to RP this year. Good and bad experience with it, but it is not exactly a sustainable form of advertising for a business. And most of the time, a waste of time.

Now I have some decent jobs under my belt and the photo's, I will be looking into building my own website this year and finally getting my van signed up. Planned on having it done by end of 2011, but work got busy and the van required a few unplanned trips to the garage - almost bled me dry...lol

Like me now, I hope you manage to find another way.
 
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D

Deleted member 1779

Actually I had a look at this not from the perspective of leads and quotes but they offer an affiliate program to pay £6 for sending them a customer or a lead. So I get a vistior on 365drills.com and then if I send them over to Rtd Ple Dt Cm them they pay me.

But my concern is that there are a lot of these sites that come and go. Granted this one is spending a lot of money on PR and adverts (£5 million I think) so they are trying to grab the market share early and become like the ebay of the world.

Probably while they have a heavy marketing campaign it might be worth Tilers gambling £10+VAT for the three months trial (Say Feb-2012 Mar-2012 Apr-2012) because suddenly a whole bunch of Mr & Mrs Smith are sitting in front of their TV listing to Phil & Kirsty Bloke from Location Location Location telling them to go on that site and look for leads. They are clearly heavily advertising so it might be worth jumping on the curve of that??

As for the affiliate program I dont think I will bother with that.

Suppose that site shares the same problem as all lead generation services. They dont or cant control the quality of whats posted. Probably as mentioned above a lot of cheap jobs. One or two stars out there. Hopefully by doing the adverts more people will post better adverts or jobs?

Its a punt either way. But it does seem from reviews here that it did NOT work out for most who spent the cash
 
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495
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Somerset
Interesting range of views on Rated People. From long established professionals - waste of money. From tilers looking to establish reputation - give it a try. I gave it a try - and from jobs done I have had a lot of extra work from personal recommendations from my customers to their workmates, friends and family. One job alone from got me 5 other jobs last year!

In other words if you use it realistically - it can repay your costs many times over. I consider it an advertising/marketing cost. I am rarely the cheapest "estimate" but I win work for (a customer text giving me the job) "A thoroughly professional approach." Yes people want cheap work done - but many are realisitic enough to see that cowboys will quote as well as professional traders.

In the last 2 years I have tried a lot of marketing with varying results - Yell was very expensive and only customer was the employee entering my info online!! Leaflet drops - nothing. Local paper ads - expensive every week builds name recognition but only 2 referred customers (one got me 4 months work but other one was employee in ad dept of paper!). Homebase cards - expensive (nearly £300) 3 year contract and 1 customer in 3 months so far. Thomson Local - one builder with attitude and expensive annual fee. My own website - 4 customers in 12 months but helped win when other potential customers referred there. MyBuilder website - expensive membership and auction process did not work for me. EdFirst - expensive annual membership (£150) - promised leads never materialised from sales talk (we all get caught out sometimes). Google Adwords - 1 or 2 customers per month but really quite expensive (around £50-90 per month). And so I am still looking to find marketing that gives good reliable customer generation for little outlay.

I accepted when I started out in this business that nothing would happen quickly, and the truth is that your work "talks" and as my reputation improves so I may be able to rely less on dodgy "tradesmen" web sites.

Of all the websites and advertising/marketing that I have looked at Rated People worked best for me. Yes membership is expensive (annual membership available for £80 or £40 per qtr), you pay £16 for job leads worth £250 or more, some customers "fish" for quotes whilst you pay a fee, some customers "disappear" although Rated People credit your fee when you report this, and you are often competing against weekend tradesmen/chancers/pocketmoney retirees/here-today-gone-tomorrow cowboys.

But work is work - and whether I pay Rated People or Associated Newspapers makes little difference in the end - its about filling my books and making a profit whilst I work in a profession I enjoy.

As a final thought to those of you who have been working as a professional tiler for 20 or 30 years - you have built such a strong reputation for yourselves that advertising is probably now a minor consideration.
 

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