Actually, this is a tricky one. You're meant to pay in full, then proceed legally via small claims or otherwise, to show the work was not done to
standard, and then he has to pay to put it right.
But you ARE meant to pay in full for ALL completed works, whether it's perfect or not. And then argue from there.
Which is why it's always best to stay in healthy positive dialogue with them and never do business by text message, and always try to speak on the phone so no wires get crossed.
Say you want this, this and this doing, and you'd rather see it done before the final bill is paid, and take it from there.
The reason for that is due to "customers" ripping off tradesmen in the past. There was a bloke in the news a few years ago who didn't get paid for erecting a doorway to a house, he took a sledgehammer to it right in front of the news reporters, and he nearly got done for it. Even though he didn't get paid, it was then the customers property he was taking a hammer to.
Another bloke did a drive, only got paid for half the drive, so started taking it up. The police were called, he was arrested, he had to go to court BEFORE taking any more up and prove he had only been paid for 50% - in the end the court said you can take 50% of it back up.
Don't withhold payment though else it could go against you if your end up arguing legally over who needs to do what next. You wouldn't want to have to pay him, and then him refuse to work for you, or rectify it.
So to be harsh and go against the grain here. Not read the whole thread either, just the last few posts.