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Discuss Retail Mark Up in the Australia Tiling Forum area at TilersForums.com.
My prices for materials are the same whoever the customer. I don't charge for consumables, I think that's a bit Ott. I charge £25 per bag of adhesive or leveller. £20 per bag of grout. £5 silicone. That's about it, I don't charge for primer or anything. Trims, £5 plastic, £15 metal.
I itemise everything, even in full bathroom and kitchen refits! Might seem a bit OTT, but it makes sure you're not paying for bits here and there out of your own pocket. It's like someone mentioned screws for hardie, you gotta charge for things like that!
As for markup, it depends what it is really. I will generally mark up trade prices by 20%, but often it depends on the time and fuel I've used picking stuff up.
I think you've gotta be careful marking stuff up too much, it only takes a quick google for the customer to see how much it actually costs.
A customer recently moaned at me saying he had been on Google and found the same adhesive for £15. I explained I don't buy it online and I buy it from a local shop and have to pick it up etc. Only person that's ever said anything but we were disputing prices anyway.[/QUOTE
Get them to order it then, I'm sure the delivery would make them change there mind.
Reply to Retail Mark Up in the Australia Tiling Forum area at TilersForums.com