Rubbish Removal

[andy8758]

I am a licensed waste carrier, and I pay (about £110/tonne) to dispose of it. Waste disposal is highlighted in red in my terms and conditions and is clearly identified in the written quote, yet....

Every now and then a customer tries to get free waste disposal. Just like they sometimes try to get free siliconing of their kitchen work tops when I silicone the shower. Or try to get a damaged floor tile repaired whilst I am retailing the bathroom.

Legally they don't have a leg to stand on when I refuse without payment. Of course I may use my discretion in some cases.

I now charge customers £150 to dispose of a van load of rubbish, but only agree to take away when a skip is not a practical option (imho a skip is always best option for tradesman). I got the waste licence at £185 for 3 years, and it saves a huge amount of hassle sometimes. The licenses now come with a responsibility to sort the waste and recycle as much as possible. I am not a tree hugger but agree we cannot landfill so much and try and comply as much as possible. I have also noticed some builders sorting waste on site before disposal.

To answer the original post from Andy Allen - it's just a cantankerous customer, stand your ground, waste disposal costs you money and is not included in the quote.

 

[Stevev]

This has been a sobering read.....anyone in the Blandford/N Dorset area recommend a carrier to take small loads thats not worth the £90+ for a hippo?...I guess v small loads the customer can take to local tip? I suppose, say a small job doing a small splash back I cant very well add another £50+ for disposal...would make a simple say £60 job nearly £120?

 

[Qwerty]

This has been a sobering read.....anyone in the Blandford/N Dorset area recommend a carrier to take small loads thats not worth the £90+ for a hippo?...I guess v small loads the customer can take to local tip? I suppose, say a small job doing a small splash back I cant very well add another £50+ for disposal...would make a simple say £60 job nearly £120?

Leave it for the customer to dispose of. The customer can take a whole bathroom rip out to the tip. It may take them a few weeks as restrictions on amounts of rubble & plasterboard waste, but that's their headache, not mine!