yeh it really annoys me when these professional no nothing cowboys talk a good game and win the job then mess it up, I went to price a job the other night I was reccomended to the client so I thought great, another job to do, It was a kitchen + utility + wc room floor, complete size was 30 square metres to be done with 300x300 quartz, also had an island in middle to go round, plynths to come off and trim and re fit, washing machine to tile under, fridges etc. told the client my price and she looked at me funny and said ''no thanks ive just had a quote for £600 including materials, can you beat that?'' I said no and goodluck. Fair enough you win some you lose some but i wonder more times than not now why the customer spends alot of money on a new extension, kitchens etc that looks amazing, she had more dimmer switches and lights than b&q, best gear all round yet she chooses the cheapest tiling quote to finish the build off, didnt even ask about previous jobs or photos or anything just driven on cheapest price. Anyway thats me got it off my chest! lol