Some customers

I have never taken a deposit in my life.
I will never supply any tiles, as alot are stone and never come looking the same as the sample, so i never get stuck with them when they say " i don't like them", or the porcelain tiles are different batches.
I don't think there is enough profit in supplying tiles with all the possible hassles involved.
Many be missing a trick, but like to concentrate on the fixing.
Will not do a job unless i supply the adhesive and grout.
 
or seen as im such a contributor (and obviously not a customer) maybe I should be set free into the unknown pmsl!
 
I always take 50% of the total price at start of job, 50% on completion.
It works for me and never had any real problems with it.
If a customer wasn't happy with this, I would explane that its a matter of trust on both sides.
Them trusting me to do a good job and me trusting them to pay. 50% at start seems a fair compromise on both sides.
 
I take 50% deposit on supply if I'm fitting a complete bathroom or if it's anything over 50sqm of just tiling
 

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Which tile adhesive brand did you use most this year?

  • Palace

    Votes: 9 5.2%
  • Kerakoll

    Votes: 17 9.9%
  • Ardex

    Votes: 12 7.0%
  • Mapei

    Votes: 49 28.5%
  • Ultra Tile

    Votes: 21 12.2%
  • BAL

    Votes: 40 23.3%
  • Wedi

    Votes: 4 2.3%
  • Benfer

    Votes: 5 2.9%
  • Tilemaster

    Votes: 24 14.0%
  • Weber

    Votes: 19 11.0%
  • Other (any other brand not listed)

    Votes: 17 9.9%
  • Nicobond

    Votes: 8 4.7%
  • Norcros

    Votes: 2 1.2%
  • Kelmore

    Votes: 5 2.9%
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