Tile Shading issue advise

[Njdceramics]

She has paid me some money to cover up to now it's just where we go from here
I want to leave her with a job she's happy with but think the factory has to take some blame
I mean it's Versace not b&q

 

[Time's Ran Out]

So why get involved. They can see your doing a good job, let them sort it with the supplier and just tell them how much it will cost to replace them. When they replace the tiles what happens if it's the first lot that's wrong?
Cut your loses, and state your terms, if they are the same batch etc it's there quality control not your fixing. I'am the first to say ( 2nd today as Antonio 1st) its tiler error for shading, but only if you haven't checked batch nos.

 

[Rich Midge]

They'll probably play the "claims cannot be accepted once material has been fixed" card. They'll say they're only supplying more as a good will gesture but like I said earlier I'd be insisting it's an admission of fault with the product.

 

[Njdceramics]

If batch numbers were different I would have held my hands up straight away

 

[widler]

you must inspect each tile.

Aye imagine that.......... day rate job that

 

[Njdceramics]

Aye imagine that.......... day rate job that

Go to job unpack 150 tiles inspect
..... Go home

 

[gamma38]

To inspect each tile though you would have to lay them out somewhere as a whole, not practical imo. Plus who would do this if all the numbers are the same.

 

[widler]

Exactamundo , its impossible unless we have unlimited time scales

 

[Andy Allen]

Definitely suppliers problem not yours.

 

[Italy]

there is no need to check all the tiles, when you see that changes shades, you stop

 

[Time's Ran Out]

We don't have that natural sunlight like Italy . It's not always possible to see slight changes in 'whites' .
They were most likely from an Italian factory anyway - so it was your fault.

 

[John Benton]

Sometimes the changes are so slight it's not noticeable….until you grout and then it shows up. I had it once with a rogue box of tiles. The whole palette had been checked, not by me, apart from 1 box that the details were facing inwards. Customer forgot to mention it to me and they were laid. He did pay me to remove them and relay. It was never noticed until it was grouted and then when you caught it in certain light it showed up, albeit very minimally, but once you know it's there then the game's up.

 

[Njdceramics]

On a normal day I probably would have seen the change going from one end of a room with it all in front of me

This was different as had to start in the middle then cover to work off of it
...... Perfect storm

 

[Bathfix Bob]

Can't really offer any new advice other than every so often you are served a great big excrement sandwich and you just have to eat it down. I ate mine earlier in the year with a BCT fail.

 

[Italy]

frankly I'm tired of saying things to those who refuse to understand.
Perhaps the rules are valid only in Italy?
go read the rules. you could avoid many headaches.