Tiling Job gone wrong?

[Del W]

Be careful Charlie ! camera's and toilets ring alam bells. :lol:

 

[charlie1]

If im not on here for a while then you can guess what happened!:lol:

 

[wildfirejc]

Hi All,
Now this is what the tiler has come back to say: He'll recut the hole for the sink tap and he will grout and seal the shower tray drain - hopefully he won't break it while forcing it into a smaller hole.
But the main thing I worry about is the tile trim. He says:-

I myself have been to see the trim around the cistern boxing, it has been mitred to a very good standard and cannot be done another way. If you would like we can file down the edge, but this may remove the chrome finish and look different, but I am happy to do this if you wish.

What should I do? Please could the professional tilers among you look at my picture of the tile trim - top row, middle photo and let me know if what he is saying is acceptable? Or should I insist that he redo the whole trim again.

 

[charlie1]

can you take more pics of the trim from another angle please

 

[Gazzer]

This would be the best way, if the tiler says there is no there way then he isn't a tiler !

 

[wildfirejc]

OK - I have done some qucik search on the web - and there are tilers out there who cut the vertical end straight (which is what my tiler had done) and then cut the top left and right trim at 45 mitre, meeting at a sharp point - cos the tile trim we have bought is round-edged.
Then someone else suggested a 3 mitre cut - which will work better. Obviously my tiler who claims to have over 30 years experience in the industry may not have been working in the Tiling industry....

 

[Ian]

There are 3 options to cure your trim issue, a 3 way mitre as you say, a corner piece as Sir Ramic has pictured in the above post or use a square trim, all of these will cure the issue but I'm afraid the old stuff and the tiles attached to it will have to be removed.

 

[wildfirejc]

OK - what if I buy a corner piece from the tile-trim supplier - could the tiler then fix this onto the current position without having to tear everything off and start again? Seems a bit drastic...

 

[charlie1]

if he has fein multi master, might be able to! depends, you will need to find out which make of trim he used

 

[Ian]

OK - what if I buy a corner piece from the tile-trim supplier - could the tiler then fix this onto the current position without having to tear everything off and start again? Seems a bit drastic...

If you can find a corner piece to match your trim it could be possible, you will find it hard to get a hacksaw into cut the offending mitre off. If the tiler has a fein multi tool (or something similar) then maybe there is an attachment for it that will cut the trim in situe without having to take it off the wall or damage any of the surrounding tiles.

 

[Ian]

if he has fein multi master, might be able to! depands, you will need to find out which make of trim he used

Snap! You beat me too it!

 

[Stewart]

I doubt that you would be able to cut a section of trim out to put a corner piece in without damaging the trim or tile, even with a fein saw. IMO a 3 way mitre is a gimmick and doesn't look nice, especially with metal trim and just as sharp. I would strip out that whole section and replace with new trim with corner piece.

 

[Scott]

The 3 way in metal trim takes some skill to get it to look nice, for me i buy the corner piece, its time thing too. Much cheaper than sitting cutting and filing.

What about the fact that you have the wrong grout? Surely he doesnt expect full pay for that mistake?

It is was me and a customer wouldnt pay until things are changed, and i have had this happen before when they have changed their minds on things like decor tiles or random patterns on splashbacks. You just have to do it regardless, it can sour the deal but this has already gone pear shaped for your relationship with the builder. Im sure you can find a nicer tiler/builder to send that christmas card to Ill send you my address is you like

 

[Ceramico tiling]

You should not have to put up with all this hassle.If I had done even one of those mistakes I would expect not to be paid.If the tiler did all that which we can see in the pics,I would question the quality of the entire job.I would check my walls with a spirit level,,and knock on all the tiles to check for voids beneath them.I would also think about the materials that were used.I dont think this company sent you a proper tiler based on those pics

 

[wildfirejc]

These are some of the latest photos. We took our first shower today and I heard a bang - stepped around the drain hole and noticed that the tiles around the drain hole are not level. So I took a level stick to it - and you can see the result - we bought an Abacus Elements Shower tray - untiled, you can hardly tell that there is a curvature in the tray. But after the tiling, the corner where the drain hole is, appears to have lifted several centimetres. We thought - maybe that's how they make the water drain away faster....anyway, we now hear a creaking sound whenever we step on the corner...any ideas what might have happened here? Also took some more shots of the corner trim.