Tiling on a suspended floor

All,
Thank you very much for your advice. It's reassuring to know that there is help out there to get through this nightmare. We have agreed for our next review of the situation to be on the 2nd Aug. I will get a pro/one of your member in as well and update the forum.

Here are some pics extracted from video clips. They don't really show the gravity of the problem but it gives you an idea. The white adhesive is the original. The grey is their first attempt to fix 2 two tiles back in April. And yes, I could remove the adhesive just by pushing it with my fingers - no tools required.


Sukie.
 

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Hold on tight.....you're about to be besieged with posts expressing complete horror. That's not just shoddy, it's incompetence at it's extreme.
 
Ready mixed adhesive packed out to sickening depths on ply walls.........:mad2:

Dot and dabbed tiles............:mad2:

No tiler was ever on that job..........:mad2::mad2:
 
Sukie, after seeing those it really is time for a reality check,

That is absolutley terrible, not only has he dot and dabbed which is a massive no no, put PVA, loads of deflection in the floor, dispersion addy, If ever there was a need for a shaking head face palm smily this would be it.

Sukie,

Take even more photo's get all the paper work he has given you together and start putting it in date order in a folder, find someone on here to give you an independant report.

Write to the builder TODAY, clearly stating your not happy with the work, it needs ripping up, units, ufh tiles, ply (with PVA), the lot, and doing again properly at HIS cost.

Send the letter recorded delivery, keep a copy and keep any reponse, which you want in writing.

If he ignores you or refuses to do it all - In its entirety at his own expense and in a timley maner, issue small claims proceedings at court, i will tell you everything you need to know about court proceedings if it comes to this.

For know, the most important things are, loads of photos, and get everything in writing.

Its much more than a case of swapping a few tiles and refixing im afraid. I know its now what you want to hear, and your hoping for an alternative solution, but from what you've said, and whats in the photos you need, no deserve for it to be redone, properly.


Oli
 
Sukie

dont leave this till august, take the upper hand now

there is absolutly nothing right about this job and it needs ripping back to joists and doing again

your builder has no defence whatsoever with this

having seen the standard of fixing I wouldnt be surprised to learn that the boards were only 12mm instead of 18mm

he has made you suffer enough. time to get this straightened out
 

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