Travertine : can/should it be laid flat?

I would tell your general builder that he has ruined your floor and he needs to reimburse you for the cost to rectify it. That is crap, plain and simple.
To be fair though, why did you employ a general builder to tile? He may be a good builder but that doesn't mean he can tile, which he obviously can't.
 
Typical builder, I've seen many a floor like this laid by a builder who claims they can tile, poor prep prob has alot to do with but as gamma38 said he needs to reimburse you the cost for rectifying the floor to a good standard
 
He is a general builder but has fitted lots of stone tile floors before. He says they are all like this, because the stone is different thicknesses.

That's all that was that was required to know!
Unfortunately it's not good.
Good luck!
 

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