Triton Lewis rail riser fixing problem

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I have a Triton Lewis rail riser that came with a bar mixer.

This screenshot from a Triton video shows how the bottom bracket of the rail is installed - the screw goes through the vertical rail riser to secure it in place. The hole in the bracket is a bit larger than the diameter of the rail - the grey trims fill in that gap.

Lewis 1.png


However, tightening the fixing screw pushes the rail against the (flimsy) trims. Securing this bottom bracket to the wall - but without over-tightening the fixing screw - and after some normal use, this has forced the grey plastic trims out and they no longer clip back in as they are now damaged. The same trims are used in the shower head holder and they have now become dislodged.

Anyone else have this issue? Is this just poor design?

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Triton Lewis rail riser fixing problem
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