update of my bathroom retiled after last mess

[sparkle333]

my last thread was closed due to some members arguing so ive started a new one with an update on my bathroom re tiled after the lady tiler made such a mess, and sadly the new isn't very good. I was recommended this tiler from a manager of a tile shop I know and I was expecting brilliant job done as he, told me how good he was and how happy I will be instead its a mess and only a bit better than the other womans tiling, but he kept asking me for payment every few days so stupid me paid him apart from £70 outstanding, its cost me 3 times more and im not happy at all, hes supposed to be coming back on weds to do tiny finishing touches but hes unaware how long the snag list is. ive got 2 broken floor tiles already after a wk, cos hes done exactly the same as other tiler where the sub floor stops at bath and door hes not but anything under edge of tiles and 2 have snapped. the tile upside down on my window, he had propped up for 3 days and when he removed prop , within 2 mins it fell in my bath scratching it in 6 places and too bad to get out myself , hes denied tile did that , my the painter has told me hes brother is a bath repair guy and will try and do it, he knelt by bath to look with padded knees and tile cracked hence 1 break , I feel gutted that its not right yet again. some of the probs are below

ive got 2 tiles in my shower facin directly at me with tiny chipped corners which r goin to bug me

hes not siloconed around the shower or sink

hes left the floor tiles edges not packed under hence tiles are breaking and I warned him other tiler had done that and hes done the same

tiles at ceiling all diff heights

hes not grouted behind my door

hes left a raw edge of tile on my cupboard exposed

window all packed with uneven grout at back as cut too short and none of the lines follow the wall

the edgings are all left sharp grr

hasn't put floor tile behind my loo

some of the grouting and Silicon hasn't covered the edges of tiles where is cut unevenly

ive got some lips on tiles , some on a new stud wall so no excuses for that wall

hes left tiles covered in smeared grout and hasn't cleaned them after 1 sponge down after he grouted and told me I had to do it

I feel sick to stomach over all this, I cant see how hes going to manage to sort all this out at all, no way I can pay 3rd time to have this redone if he refuses to do it. some would be nightmare to re do, some im going to have to put up with, I cant have the chipped tiles replaced as my showers in place now and its on a stud wall that will come apart as it did last time. im really really upset and annoyed, he wont do anything I ask, I pointed out some of the top tiles have steps where they are different heights and asked for him to re do, hes refused and said will Silicon over and I wont notice, im not too happy about this

 

[sparkle333]

update after a mth, getting no where, managed to speak to him 3 wks ago on his home phone said would come and finish and didn't, then I rang left message on answer machine following wk no response, a wk ago left another message saying want to sort this amicably if you don't get back to me in a wk ill take legal advise no reply, so sent him a recorded delivery letter today, listing all the faults and giving him 2 wks to contact me to arrange to fix it or fix it within 2 wks. I think hes not going to reply to that either, ive been well and truly ripped off !!!

tile shop manager answered call a mth ago first time I rang and said tiler had changed his mob would give me new number when he was back in local branch and didn't , ive tried to ring him hes not answering my calls, text him twice and hes ignoring my texts, im really annoyed with him now too, but don't want to upset my daughter as shes seeing his son, and his son told my daughter that his dad said im moaning about nothing bet my bathroom is fine and has told tiler not to come back, and hes not even seen my bathroom or any pics of it so how dare he do that

ive had an independent tiler and he owns bathroom shop come and look over wkend he was appalled and said the job is shocking and picked up more faults I wasn't aware of, the tiling has finished at the door into to hall too short therefore bar will show in my bathroom and all the grouting is different sizes, the Silicon is coming off cos hes put it ontop of uncleaned tiles. he said there isn't 1 thing hes done right and looks like a diy person not a professional tiler.

please can I have only helpful replies I don't need sarky replies etc, its upsetting as it is thx , I would rather had no replies than unhelpful told u so ones , I know I was stupid paying so I don't need to hear that.

ive never been to small claims court so any advice on what I need for that etc what be appreciated, ive got some more pics too

 

[sparkle333]

 

[sparkle333]

second pic shows damage to my bath where tile fell off the underside of my window

 

[sparkle333]

 

[Time's Ran Out]

Sounds like you will become the archetypical mother in law to your daughters boyfriend and his cowboy Dad!
Can't see how you will solve this dilemma without taking action against him or his horse.
We do wonder on this forum how customers can be so gullible as to pay for work before completion and total satisfaction as most of us don't seem to get away with doing a decent Job and not having to chase our money!

 

[sparkle333]

its cos he kept confronting me asking for money saying he needed for rent etc, made me feel sorry for him and he promised would come back and cos my son in law has worked with him the odd time and tile manager recommended him I thought I could trust , I was obviously wrong and im way too trusting I realise that . my daughters only 14 so its only friendship really but she classes him as boyfriend but shes had a lot of probs and I don't want to upset her any anyway and if I start going in the tile shop im sure he will tell his son etc , things could sadly get nasty and I don't want her upset in anyway shes going through enough prbs . the dad wasn't the tiler he is tile manager of a well known shop and organised this tiler for me

looks like its small claims court, I don't know if I need to get an independent report done etc, im not leaving this , cos I cant afford to have this redone and hes charged me 3 times more than first tiler and the quality of his work is equal crap as hers but lots not so noticeable til u start looking

 

[Mr Tiler]

so your 14 year old daughter is going with a working man? this is turning into a very strange thread lol

 

[sparkle333]

omg noooo, the tile manager has a son of 14 shes friends with him , I went round to his parents house to pick her up one night and got chatting about problems in house with tiling and he said im a manager of a tile shop I can find you a good tiler, that's how I got this tiler

 

[White Room]

Friends or not someone (The Tiler) is responsible for the fixing and he needs to sort it.

[/QUOTE]got chatting about problems in house with tiling and he said im a manager of a tile shop I can find you a good tiler, that's how I got this tiler

Had he seen of any of his work, I don't want to feel I'm going over old ground here....

 

[Mr Tiler]

omg noooo, the tile manager has a son of 14 shes friends with him , I went round to his parents house to pick her up one night and got chatting about problems in house with tiling and he said im a manager of a tile shop I can find you a good tiler, that's how I got this tiler

apologeez