The base of the pathway was naturally uneven, which the original landscapers advised on this due to the way the house was originally designed..

The tiler mentioned the same at the beginning - 'due to this the pathway wont be 100% straight'...

The tiler spoke very well, has a website that looks very professional and we found him through a recommendation online....

Could he really be a cow boy or could other factors of the base and layout of the property be causing these issues?
 
The base of the pathway was naturally uneven, which the original landscapers advised on this due to the way the house was originally designed..

The tiler mentioned the same at the beginning - 'due to this the pathway wont be 100% straight'...

The tiler spoke very well, has a website that looks very professional and we found him through a recommendation online....

Could he really be a cow boy or could other factors of the base and layout of the property be causing these issues?

What has the design of the house got to do with the path not being flat?
Flat doesn't necessarily mean level, it just means flat!
And what's an even floor got to do with it not being straight?
Whether it's perfectly perpendicular to the property is one thing, but that has nothing to do with it being flat or level.
U'd want a slight fall for drainage, but it can still be flat and straight.
The top half of the image below is an extension, joining the garage to the main house.
But it's not in line with the main building, it's twisted. I separated the two with that oblong detail in the middle, so that it all appears in line.
But both halves are still straight, just not with each other 😀
image.jpeg
image.jpeg
 
Sorry I am not sure why I mentioned the house was being not straight.
It is the neighbours wall that is not straight...

The base is also at a gradiant to provide wheelchair access...
 
Hi Chris

If I was you I would hold back payment as its sub standard.
They need to be absolutely 100% flat to necessary falls/gradients for water run off.
What is his website?
 
Russel - not sure I'd agree to withhold payment totally.
The warning points were there at the outset and yet Chris still went ahead.
He has a consensus now to make a judgement and I'am sure he realises the issues to confront.
For me I'd knock it on the head now and cut his losses.
 
Would be interesting to know how much he charged. Was it dot and dabbed? Did he dry lay prior to tiling?
 
Here are some pics prior to him starting to tile and in the first week of tiling.
He did not dot and dab and he only dry laid some tiles...

IMG-20160505-WA0008.jpg IMG-20160505-WA0005.jpg IMG-20160421-WA0009.jpg IMG-20160420-WA0010.jpg IMG-20160420-WA0005.jpg IMG-20160420-WA0001.jpg
 
That 'tiler' hasn't got a clue, that adhesive 'bed/PREP?' Is an absolute mess and don't start me about the setting out. He's a guy that's maybe seen someone do it before and thinks he can do it to and is chancing his arm. Nothing more needs to be said really, a picture paints a thousand words as they say!
 
Being small tiles the pathway needs to be flat as a pancake, the third pic from the top what is with all the adhesive😕
 
He said 'he had to use a lot of adhesive to build up the heigh of the base as the existing base was not high enough...'
 

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