Tilers Forums Official Sponsors

L

lawrenso

Hi Guys,

I am working away at the moment and had a tiler in doing the bathroom. The tiles are 600*300 Youngstone laid in landscape in porcelain from CTD in two colours - light in the middle (4 high) with dark top (1.5) and bottom (2) - with strips of square glass mossiac inbetween the different colour changes (so two strips)

The first weekend I got home and looked at what I could see and had to pull him up on the fact that he bad but the quarter round beading over both the cut outs for the hinges and also over the door catch striking plate. Could not really tell what the rest was like due to it still being battened out.

last weekend - I got home and found a mess basically.He had osrted the hinges out but not the striking plate

He has tilled the wall around the window. at the bottom he is quite on although the cut edges are very rough and uneven. On the left hand side of the window, the tile edge runs away from the window to stand proud by a aprox 1cm from the window edge. Also, along the top and down the right hand side edge he has used spotting. I have checked with my own spirit level (2 mtr) and found that it is the tiles that are angled away from the wall - not vice versa. In the top right hand corner of the window I can stick my little finger in towards the first knuckle and you can actually look down the gap and see the spot fixing and bare wall and tiles. I also do not see how he can put the beading

Also, worringly you can look down the gap and see the bits of board he has had to use to pad out for the glass beads.

We have had him leave out the tiles around where the bath is going to be fitted, and where the head of end of the bath is you can feel a simular gap where you can get a little finger in. It also appears that he has only used a 6mm bed from what I can see

Also, there is differences in levels - ie the bottom two tiles are forward of the 4 beige above by about 4-5mm leaving a noticable ledge, and a lot of the glass mosaics are very proud or sunk and even twisted.

I would say that out of the whole room, one wall is good.

Now I have approached him on this and he has blamed the walls. However, I prepped the walls, removing the old tiles, the emulsion (was only half tiled), making good, WPB tanking etc and although I would say they weren't totally perpindicular there were in a pretty good condition. 2 walls are wet plastered and two are plasterboard on studs (screwed). He told me that he has had to spot out up to 1/2" behind some tiles, and there is nothing he can do about it.

To me it looks like he has gone out with a tile and then it has grown bigger and bigger - perhaps because of the 6mm bed.

He also planed the door edge (not the top or bottom) and kn%&"*ered that so we need a new door now:furious3:

So here are my questions

1. Should the tiler inform you before starting if the walls are out (I believe yes to indemnify himself)
2. Grouting - these are a rectified edge tile - should it be grouted to the surface?
3. Should the grouting be done before the job is finished and should the grouting go the full thickness of the tile/mosaic (as ours isnt even 1mm thick in places you can stick your nail through it).
4. What come back have I got on the guy ie if we need to have tiles removed etc.. to put the job right

This guy has been trading for a few years (lives local)

All help and advice welcome

Cheers

Steve
 

Attachments

  • wall design.JPG
    wall design.JPG
    29.2 KB · Views: 250
Hi Lawrenso,After reading your letter I would`nt be suprised if he comes round offering to rectify his bad workmanship! Would you let him? :8:2Balls

To be honest - he can rip the tiles off the wall (any damage to the floor would need to be rectified as well - I plan this to be a two man job to minimize damage) and replace the tiles and call it quits at that.... I will sort the walls and pay the new tilers. I think that is a very fair "minimum".

I would not let him put a tile on the walls if my life depended upon it though. If he does not come up with an offer or it is unnaceptable - it would be off to the small claims court and then I would go for every penny - including the 41 Euro's it just sent to post that letter :yikes:, my lost income (contractor read self employed) etc....

I think that I worded it pretty well.....I especially like the bit about the TTA inspection- Thanks to Dave for that - I have also spoken with them - I have the evidence of his spot fixing already - he would have to disprove it.

Steve :hurray:
 
Hi Steve,
Fair enough,reguarding his spot fixing there is enough evidence on the forum! Was that ply behind the mosiac as well. I hope you don`t have to wait to long for a satisfactory outcome.May you bath in Peace!:8:2Balls
 
:lol::lol::lol::lol:
Hi Steve,
Fair enough,reguarding his spot fixing there is enough evidence on the forum! Was that ply behind the mosiac as well. I hope you don`t have to wait to long for a satisfactory outcome.May you bath in Peace!:8:2Balls

I dream of having a bath:drool5:....I am a shower man but you know what it is like when you are denied something - you want it even more (even if you didn't want it to start with!!!)

To be honest I miss seeing the kids playing in the bath - a 760mm shower cubicle is not the same thing - for them or for us....

Thanks

Steve
 
Just read the whole lot! (don't get out much)
Can not believe it! I think mikethetile sumed it up perfect.

Dave (admin) , am I anywhere near lawrenso? cause if I could help in anyway, I would be only to pleased?
 
Hi Guys

new update for you. I have received a letter in response to my letter above and have scanned it and attached.
(addresses removed_)

I have spoken on the phone with him and he is saying about using a mortar gun to inject cement behind the tiles even though he denies spot fixing and only padding out the tiles. He is also trying to bend and omit the truth. We have a meeting here tomorrow at 10am although he has restated that he is totally happy with his work

Having spoken with Consumer direct on this - I can even use this thread in evidence against him. Also, I need to have a professional report carried out and this can be done from photographs. I have PM'd Dave offering this work to him first as he has been a great help :thumbsup:.

I will continue to keep you updated guys

Cheers

Steve
 
Last edited by a moderator:

Advertisement

Weekly Email Digest

Back
Top

Click Here to Register for Free / Remove Ad