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lawrenso

Hi Guys,

I am working away at the moment and had a tiler in doing the bathroom. The tiles are 600*300 Youngstone laid in landscape in porcelain from CTD in two colours - light in the middle (4 high) with dark top (1.5) and bottom (2) - with strips of square glass mossiac inbetween the different colour changes (so two strips)

The first weekend I got home and looked at what I could see and had to pull him up on the fact that he bad but the quarter round beading over both the cut outs for the hinges and also over the door catch striking plate. Could not really tell what the rest was like due to it still being battened out.

last weekend - I got home and found a mess basically.He had osrted the hinges out but not the striking plate

He has tilled the wall around the window. at the bottom he is quite on although the cut edges are very rough and uneven. On the left hand side of the window, the tile edge runs away from the window to stand proud by a aprox 1cm from the window edge. Also, along the top and down the right hand side edge he has used spotting. I have checked with my own spirit level (2 mtr) and found that it is the tiles that are angled away from the wall - not vice versa. In the top right hand corner of the window I can stick my little finger in towards the first knuckle and you can actually look down the gap and see the spot fixing and bare wall and tiles. I also do not see how he can put the beading

Also, worringly you can look down the gap and see the bits of board he has had to use to pad out for the glass beads.

We have had him leave out the tiles around where the bath is going to be fitted, and where the head of end of the bath is you can feel a simular gap where you can get a little finger in. It also appears that he has only used a 6mm bed from what I can see

Also, there is differences in levels - ie the bottom two tiles are forward of the 4 beige above by about 4-5mm leaving a noticable ledge, and a lot of the glass mosaics are very proud or sunk and even twisted.

I would say that out of the whole room, one wall is good.

Now I have approached him on this and he has blamed the walls. However, I prepped the walls, removing the old tiles, the emulsion (was only half tiled), making good, WPB tanking etc and although I would say they weren't totally perpindicular there were in a pretty good condition. 2 walls are wet plastered and two are plasterboard on studs (screwed). He told me that he has had to spot out up to 1/2" behind some tiles, and there is nothing he can do about it.

To me it looks like he has gone out with a tile and then it has grown bigger and bigger - perhaps because of the 6mm bed.

He also planed the door edge (not the top or bottom) and kn%&"*ered that so we need a new door now:furious3:

So here are my questions

1. Should the tiler inform you before starting if the walls are out (I believe yes to indemnify himself)
2. Grouting - these are a rectified edge tile - should it be grouted to the surface?
3. Should the grouting be done before the job is finished and should the grouting go the full thickness of the tile/mosaic (as ours isnt even 1mm thick in places you can stick your nail through it).
4. What come back have I got on the guy ie if we need to have tiles removed etc.. to put the job right

This guy has been trading for a few years (lives local)

All help and advice welcome

Cheers

Steve
 

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his liability will only cover damage caused by him or his actions not the quality of the tile installation or the cost of the tiles if you decide to remove them, it will cover things like a chipped bath or a damaged carpet etc ,the question you need to ask yourself is whether you can live with this awful work or if you cannot, as every time you enter that room you will have that sinking feeling knowing you were taken in by a con man claiming to be a tiler you need to swallow hard and get him to remove the work he has done badly


thanks for tha information, but what about the fact that the tiles can be classed as dangerous at points - ie spot fixing 600*300*11 mm Porcelains - and he has already told me that "there is nothing he can do" to put it right??

surely his insurance must cover for that?

Steve
 
Last edited by a moderator:
thanks for tha information, but what about the fact that the tiles can be classed as dangerous at points - ie spot fixing 600*300*11 mm Porcelains - and he has already tole me that "there is nothing he can do" to put it right??

surely his insurance must cover for that?

Steve
the liability is for damage caused to person or property resulting from his actions when working in your home, he may not even have public liability as it is not a legal requirement to have in this country,although the tiles are fitted badly it will only become a public liability issue once injury has happened that has been caused by his actions, public liabilty insurance is not an installation guarantee or a quality control guarantee the spot fixing issue will only become a problem if the tiles fall off and injures you or damages your property, you would only be paid for your damages not to replace the bad work, its terrible i know and i feel sorry for you if you wish for the cost of your tiles to be replaced you will need to sue him in a small claims court for the cost of the materials and the cost of a professional to put the work right hope this clarifies this issue for you
 

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