Tiling Standards (BS 5385) | British Wall and Floor Tiling Standards - IN FULL

[Spare Tool]

Not acceptable by a long way, and for those that claim leveling clips have no place in tiling........!!!

 

[One Day]

..and just to point out that it might actually be WITHIN BS5385 tolerances.
1mm lippage is a crazy amount on a rectified edge and BS5385 should be revised to 0.1mm in my opinion.

I reckon if you actually measure the lips in the photos they are under 1mm (just)

No excuse for such a shocking job, but they may use it as an excuse.

 

[Andy Rhodes]

Shouldn't have to use tiling clips on those tiles there only 600 x 300 by the looks of them in the pictures, 600 x 300 are the new 6 x 6 it's just very poor quality of work demonstrated by a fixer who excuse, it's been done to BS standards I think this person's definition of BS is standing for Bull rubbish

 

[Andy Rhodes]

sorry only just seen Impish comments, maybe & again I'm going to say it get an independent report carried out

 

[Spare Tool]

Shouldn't have to use tiling clips on those tiles there only 600 x 300 by the looks of them in the pictures, 600 x 300 are the new 6 x 6 it's just very poor quality of work demonstrated by a fixer who excuse, it's been done to BS standards I think this person's definition of BS is standing for Bull rubbish

No not essential to use clips but would have made for a dam sight better job with them...

 

[One Day]

How someone can grout that and walk away is beyond me.
Have they no shame?!

 

[Dumbo]

I will use clips on rectified tiles all day long as it help protect the edges during installation

 

[Ash205]

Thank you everyone for your comments,
Just to answer a couple of questions
We had the whole job project managed by the bathroom company whilst We went away on holiday so we didn’t see the issues with the tiling until we came back, but they were raised straight away on our return
However because of a discontinued vanity unit and a measuring problem along with a chipped cistern we have had to wait the last 6/7 weeks for the items to become available to able to finish the job and presumed everything would be put right all in one go
The downside is they came this week and fitted everything that was missing, and gave the speech about the tiles again.
Having read the comments my plan now is to give them another couple of weeks to sort the tiles and if I get no joy bring somebody in to do the tiles correctly using their fitting fee (everything else was paid for upfront except fitting)

Again thanks for your comments guys most appreciated

 

[Dumbo]

That action might get you into trouble . Have you created a paper trail . You need to put in writing what you are not happy with and ask them to correct it . They need to given the chance to correct it . I know you complained , but you have to ask them to put it right . You should speak to a solicitor or local citizens advice bureau on how to deal with this .

 

[Andy Rhodes]

The statement made by jcr is correct e-mail the company with everything your not happy with & what you want the outcome to be .Also if your able to attach read & receive to the e-mail do so hope this helps & good luck