customer

  1. M

    dispute and non payment from customer

    HI Ive just completed 2 bathrooms for a customer and they have not paid me . After several messages and calls they are now ignoring me . The last message i had said they have an issue with one of the walls . However they wont answer my calls and messages to say I'm happy to take a look and...
  2. Montystilingco

    Non paying customer after accident

    Hi, I recently carried out work on tiling a fireplace for customer. I took my time and got the job spot on for the customer working with hexagonal tiles. Unfortunately, somehow I managed to get a little bit of adhesive on customers sofa. I think this was when I was moving customers bed sheets...
  3. P

    Customer refusing to pay for work

    Hi everyone This is my first post Im just after some advice After 22 yrs tiling i have myself my first non paying customer It all feels pre planned to me the whole situation Basically i quoted a job and gave my price through WhatsApp All correspondence accepting my quote, dates of start date...
  4. W

    HG 14 onpatio porcelain Slabs and it has turned white and horrible

    What's your tiling question? Pictures can be added.hi a customer has put a Hg 14 sealer on Porcelain Slabs outside and they have now got terrible white patches on them we used Hg 20 to try to remove . No joy any suggestions please.
  5. J

    Customer Care Tiler (Full Time Available)

    We are seeking a Customer Care tiler to join our team. We are open to full or part time, employed or self-employed candidates. Location will ideally be in the Oxfordshire area. Tiling works in occupied plots, new build housing. All materials provided. CSCS desirable. Must have excellent...
  6. W

    Questions a customer must ask their Tiler/Tiler checklist.

    I’m thinking about compiling a list/checklist for prospective customers to ask their Tilers quoting for work some questions to ascertain whether they are any good or not. If anyone has any suggestions of questions to ask then please post them. I do have quite a few ideas myself and will post...
  7. S

    Can anyone help me find these tiles please. They are for a customer who cant remeber where they bo

    All Can anyone help me find these tiles please. They are for a customer who cant remeber where they bought them or who the manifacturer is. Thanks in advance Simmothetiler
  8. J

    Full Time "Customer Care" Tiler

    We have an exciting opportunity for an experienced tiler, where we can offer full time and permanent work. This position may suit a tiler looking to move away from commercial or site work, or someone seeking the security of a full time position. Work will involve travelling between sites...
  9. G

    Advice how to deal with non paying customer

    Hi, I am after some honest advice regarding a job I done a few weeks ago for which I haven't been paid for. I laid kitchen floor and wall splashback for client who had just had new kitchen fitted. I tiled upto legs of units so the kickbacks should fit on top. Once finished asked customer if...
  10. Joe Clinton

    None Paying Customer - What advice?

    So then guys, completed a tiled floor for a private customer based on an accepted written quotation of £1400. Customer very happy with the work, have texts from them to say how happy they are with the floor. Finished the job on the friday and they said they would bank transfer by monday. Long...
  11. W

    Customer wants Warmup

    Ive got a customer who's adamant that he wants warmup ufh. I don't normally use this so where's the best place to get it from.seen a place online called underfloor heating store I think and 16 sqm comes in at around £700 with 4ie stat. Does this sound reasonable and has anyone used this shop...
  12. F

    Customer Price Dispute.

    Had one today, Went to look at the job prior to starting. It's a plumber who I know's daughter. She asked for a rough idea of cost, I said £450 plus materials. No mention of day rate or any of that. It's tiling above a bath to ceiling, window wall half way and door wall to ceiling. Boarding and...
  13. D

    Anybody Had A Customer "peg It" Before Invoicing?

    Had one or two customers that have died shortly afterwards, thankfully invoice has always been paid pre-mortem, but just wondering what would happen if they'd pegged it before work had been paid for...
  14. P

    Customer Wanting Advice

    hello about to buy 35m2 of tiles i like the look of 60x60 gray sparkle quartz but recently discovered its no good with UFH so... can anyone recommend any quartz good enough for UFH and recomend a supplier alternatively i can give the UFH a miss as i would rather have this look tile than the...
  15. Dave

    Customer Review Of Veet.

    THIS IS AN ACTUAL CUSTOMER REVIEW FROM A MAN ON AMAZON.CO.UK AFTER USING VEET HAIR REMOVAL CREAM FOR MEN. I ACTUALLY HAD TEARS ROLLING DOWN MY FACE WHILE READING IT!!!!!!!!!!!! SOOOO FUNNY!!!: After having been told my danglies looked like an elderly Rastafarian I decided to take the plunge and...
  16. M

    help with strange customer

    I've been tiling for 12 years now never really had problems with customers till now! started work on a house before xmas where we did 3 bathrooms, first two went well got paid for them in November everything great. then started the third bathroom everything great customer said he is well pleased...
  17. Sean Kelly

    Customer has not got email.

    I did a quote today and asked for the customers email address. 'We don't have email' was the reply. Not to worry, i'll phone them later. Well, I've produced a quote, but of course there is too much information to convey over the phone so I printed off the 2 sheets of the quote. My blue ink...
  18. S

    Customer question about fire adhesive

    Hi, Im going to be tiling a fire place for the first time in slate and the customer asked if i know what adhesive to point the bricks on the inside of the fire with. Cheers Paul
  19. Dan

    14 day cooling-off period if selling to a customer in their home

    In case you missed it change to the rules came in on 13th June 2014 - completely replacing the Cancellation of Contracts made in Consumers' Homes or Place of Work Regs 2008 - that required 7 days notice and we had to give the customer a special bit of paper with the details of their rights on...
  20. Q

    Treated by a customer today

    I'm used to being offered cups of hot & cold drinks from customers, but not an afternoon in the hot tub!!!! A refreshing change from the norm I guess! So what things have we all had from customers of late?

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