customer

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  1. Q

    Customer wanting floral tiles

    Evening folks. I have a customer who is after some pastel coloured floral tiles. Any suggestions please? :thumbsup:
  2. Andy Allen

    hassle from a customer. .

    I cancelled a job i had booked in due to the customer doing my head in with his tile choice. When I quoted the job i spent a lot of time explaining how different types of tiles costs different amounts to fix. It was decided i would price for a basic glazed ceramic or glazed porcelain tile...
  3. M

    Awkward customer

    I've just completed a 15 m2 toilet walls and 3 m2 mosaic floor. As you walk into the room the window is not central to the wall, the boxing in built for the toilet is. The big square silver flush box is central to the boxing is so in setting out I centered the flush. I was on the job for two...
  5. D

    Another customer falls for a so called tiler

    This was installed by a so called tiler/bathroom fitter. As you can see it was all ripped out. The shower trap was connected to nothing so the water would have poured through the ceiling, the shower screen was not fixed together so if the the customer leaned against it it would have separated...
    • diamondtiling
    • Thread
    • aus customer find a tiler tiler tilers directory usa
    • Replies: 24
    • Forum: Australia Tiling Forum
  6. O

    How DO you stop a customer devaluing his house?

    After coming out of a prospective customer house last week I spied a bloke I used know across the road(I plastered his new build house 13yr ago) I went and had a chat with him about this and that,turns out he is doing his very first diy bathroom refurb after getting his marble off the net for...
    • On one
    • Thread
    • aus customer house how usa
    • Replies: 10
    • Forum: Canada Tile Advice
  7. B

    Customer supplying own adhesive...

    My customer has supplied me with Mapei cement based adhesive, Tile Giant must have sold it to them with the tiles and they did this before they contacted me. I always use Ultra products as that is all my local tile shop stock, can I use Ultra acrylic primer for a Mapei adhesive or has it got to...
  9. T

    Customer From Hell

    Just need to share this, I am working for a female engineer, she is doing my head in, I think I might cut my losses and pull off the job. To cut a long story short, she engaged me to tile a wet room, a bathroom, a kitchen floor in slate, and a ground floor Cloaks. I have been on the job a...
    • The Legend; Phil Hobson RIP
    • Thread
    • aus customer usa
    • Replies: 330
    • Forum: Canada Tile Advice
  10. mma

    Customer story...

    I was talking to a customer last week, and he told me that a mirror tile fell off the bathroom wall, smashed the sink, and some of the broken pieces hit his mums boyfriend in his face... and cut the tip of his nose off!! :yikes:
  11. C

    going back to see a customer tonight and I cant stop...

    FArtiNG!!!! I went to the chicken shop before I came home for some hot wings...and these bad boys are stinking!!! I know ill be there for an hour or so... Any tips on stopping these smelly simons
  13. B

    Chancing customer

    Popped into Topps this morning to collect an order & they asked me if I was taking away the Travertine too. Told them I don't have a Travertine job. It was put through my discount. After further investigation, found out it was a customer I quoted for months ago. She wanted me to start right away...
  14. O

    How to let a customer down!

    Whilst I have never priced a job to not get it, I fear if I price high on this job I might just end up getting it! There is just too many things going against this job! 35m2 kitchen floor, Kitchen fitter in as we speak, 600mm x 600mm pale coloured polished porcelain with transit wax, Customer...
    • On one
    • Thread
    • aus customer down how how to tile tiling guide usa
    • Replies: 18
    • Forum: Canada Tile Advice
  15. D

    Showed customer my Big tool .

    Customer was admiring my Sigma 600 cutter... then shows him the big boy... Sigma 3EK 1250mm cutter... well impressed..:thumbsup:.. Sigma all the way for the pro tiler.. :smilewinkgrin:
    • DHTiling
    • Thread
    • aus big customer tool usa
    • Replies: 7
    • Forum: Canada Tile Advice
  17. S

    text from customer

    "Thanks for doing the finishing touches to our bathrooms, its an outstanding piece of work and we are very proud of it .Regards Earl and Careta" It took me a bit of time to get back and put their skirting around their downstairs loo but its nice to be appreciated :hurray:
  18. S

    customer calling times

    A potentiel customer has rung 2-3 times after 8.30pm I feel like telling them to go forth and multiply but havent because its unprofessional I may change my voicemail to say" thank you for your call please call back during business hours which are between 8am and 6pm or leave a message after...
  19. O

    Prospective customer

    Just been exchanging texts with a customer.......the last text from him contained the words.......''cash consideration''...mmmmmm won't be replying to that text because...........he works for the......Crown Prosecution Service!!!!!!!!!!!!!
  21. CJ

    Bored Customer

    Well today was a first............job I started on Monday. Customers gave me full run of the place, as they are both at work all day. He has today off......so off he goes to knock a few balls about with his sticks!! On his return......he's bored. "Can I wash your van" he says. Chuffing thing...
  22. M

    Best way to advise customer of a floor that WILL FAIL??

    I have recently been asked to tile a chipboard floor thats on a ground floor it is far too flexible to tile and i cant see how it can be strengthened. a cubicle has allready been installed directly onto this...This is a floor that is just not suitable to tile but i want to tell the custoimer in...
    • Martino
    • Thread
    • aus best best way customer fail floor floor tiling that usa
    • Replies: 6
    • Forum: Canada Tile Advice
  23. J

    Customer quotes/contracts conditions

    Hey all I was just wondering if any knows of a standard terms and conditions page that I could amend if need be for domestic work and commercial work to add to my quotations etc. Frequently when finishing a domestic job I get " Can you just scribe this plinth in or put the cooker hood back or...
    • Jeff the tiler
    • Thread
    • aus customer usa
    • Replies: 9
    • Forum: Canada Tile Advice
  25. O

    Today's prospective customer

    Went to look at a job 7.30am this morning, 3 bathrooms,walls and floors. Anyway the customer produced a set of photocopied plans containing a plan of where each tile went?(600x600 floors and 600x300 walls) I was taking it all in and listening politely until he was finished. Bathroom No1 ,I...
  26. T

    ever told a customer you hate the tiles they picked?

    last summer i installed a bathroom for a great couple who have now decided to change most of there tiling. they spent a lot of money on there bathroom and were pleased with the workmanship but at the end of the job i was having a joke and said i hate the tiles i've fitted. 6 months later i got a...
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