Acceptable lippage in large format floor tiles

[Shinyshiny054]

I’ll need to call citizens advice tomorrow and take some advice. Won’t be putting any of his info up to avoid damaging any case I’m able to build - if I don’t get anywhere then there will be bad reviews everywhere I can put them.

 

[JMC tiling]

Ok, from the new pictures you have posted, its quite clear that despite the tiles having a slight bow and dodgy corners, this tiling has been done to a poor standard so I guess you give him the opportunity to rip it up and re-do or give you a full refund for the works done. If you go down the small claims road, you will have to show that you gave him a chance to put it right but I have to say there is a fair chance he'd do it to the same standard again! Must of been a bit awkward calling the original tiler back after he didn't get the job because of the price? I wish you the best of luck with this, not a nice situation at all.

 

[Shinyshiny054]

I’ve spoken with CAB and they advised the same, however I don’t have an address for him so I would struggle when it comes to small claims. I think I might have found the details on 192.com but they’re asking for £15 to release these to me. Not wanting fleeced again, anyone any idea if the info they give is reliable? If I can get the address I can send a recorded letter which Stands me in much better stead.

I don’t know if I can stomach a rip up and redo, I certainly don’t have money for the new tiles. And I don’t really want work done again by this *** hat. ☠️

 

[Dumbo]

Lesson to consumers there . Written quotes from traders with their information on . Protects you and the trader .

 

[Shinyshiny054]

And the original tiler was very gracious regards our situation.

 

[WetSaw]

I’ve spoken with CAB and they advised the same, however I don’t have an address for him so I would struggle when it comes to small claims. I think I might have found the details on 192.com but they’re asking for £15 to release these to me. Not wanting fleeced again, anyone any idea if the info they give is reliable? If I can get the address I can send a recorded letter which Stands me in much better stead.

I don’t know if I can stomach a rip up and redo, I certainly don’t have money for the new tiles. And I don’t really want work done again by this *** hat. ☠️

Spend a bit more time on 192.com searching in different ways. Each search usually brings up another bit of information to add to the puzzle. Google his phone number as well.

 

[John Benton]

We lost touch with some friends after they had moved, if I remember rightly we used the voting register to find them but had to pay £10 for the pleasure.

 

[Andy Allen]

You need a teenager...... My 19 year old daughter can find anyone on social media...!

 

[Andy Allen]

BTW.... now you can see why I asked if you had his address.... 🙂

I wouldn't work for anyone, or have anyone work for me unless I new where they lived..

 

[Dumbo]

Get another phone . Phone the guy up and arrange to me him in a different part of town to look at a job . Obviously giving a different name , and he will come to you .