Adhesive advice - tiles fallen from walls

[Katie30]

Very very poor fixing method - dangerous. They have built up the adhesive a lot too, does it feel soft or is it rock hard the adhesive

This is the adhesive. It feels rock hard.

 

[Flintstone]

Yes deffinately all up. It's 1000% not the tiles that are the problem but the tiler

 

[Flintstone]

That's just the grout Katie

 

[Dumbo]

This is the adhesive. It feels rock hard.

That's the grout not the adhesive . The material for filling the joints .

 

[Katie30]

That's just the grout Katie

Sorry! It's just what they left behind. The blobs are all rock hard (if that is what you meant)

 

[Dumbo]

Are there any empty buckets around .

 

[Flintstone]

This might sound drastic to you but try and pull another tile off with your hand, I bet it comes off easy.

 

[Dumbo]

Why is the tile below the missing one not grouted

 

[Katie30]

Why is the tile below the missing one not grouted

The initial tiling job was completed, and then those top 3 tiles became loose. The tiler removed and replaced. When replacing for a second time, he said he wanted to leave it for a day or so to set. He was due to return anyway to sort the shower screen and grouting when the "incident" happened.

I now wonder if the reason that the shower screen wouldn't hang properly was because there was a large hole behind the tile!

 

[Katie30]

Are there any empty buckets around .

No empty buckets I am afraid!

 

[Sean Kelly]

Katie, is this the list of events.....

A company came in and tiled your bathroom. They put up the shower screen and basically finished the job.

It was then noticed that the shower screen did not fit properly so the company came back and removed the screen.

While you were out, the tiles fell into the bath.

I don't understand why most of the wall is grouted but there does not seem to be any grout around the tile below the blobs of grout. Was this tile previously on the wall with grout, then the tiler took it and put it back on again?

I think there is something missing from this story, or the tiler is not telling you the true list of events.

 

[Katie30]

Katie, is this the list of events.....

A company came in and tiled your bathroom. They put up the shower screen and basically finished the job.

It was then noticed that the shower screen did not fit properly so the company came back and removed the screen.

While you were out, the tiles fell into the bath.

I don't understand why most of the wall is grouted but there does not seem to be any grout around the tile below the blobs of grout. Was this tile previously on the wall with grout, then the tiler took it and put it back on again?

I think there is something missing from this story, or the tiler is not telling you the true list of events.

Hello, thanks very much for your reply!

You're almost there.

The company tiled the bathroom, and "finished" the job. I noticed that the shower screen was not hanging properly and asked them to take a look. They said I would need a new one.

A few weeks later I noticed the top three tiles were loose. They returned, removed and replaced those tiles, leaving them ungrouted, apparently to let the adhesive dry. The new shower screen was not in stock and so it was not fitted at that time.

There was a delay in the tiler returning to do the grouting, and a few weeks later the tiles fell off of the wall - I did not notice that they were loose on this occasion but we had not been using the bath/shower. Fortunately, we were all out when this happened!

I hope that makes sense.

 

[Sean Kelly]

Thanks Katie I was typing my question while you were answering it!

The wall is not level and needs to be rectified. Try tapping your knuckles on other tiled around the bathroom. If they sound hollow then in my opinion they will need to come off.

 

[Flintstone]

The thing is, he has spot fixed the entire job I'm sure, which is wrong and will likely have problems down the line, I don't have a link to anything official stating about fixing methods but some body might ? The bathroom company will say anything to get out of taking all the tiles off ofcourse. Just don't take there excuses. You have paid for a professional quality job and that's not what you have been given here.

 

[WetSaw]

I certainly wouldn't be agreeing to have the bath repaired either.