Adhesive advice - tiles fallen from walls

[On one]

Again......not defending the tiler, but it might just be that the 3 tiles that were replaced were dot&dabbed.......highly unlikely though!
The scenario could've been that all the tiler had in the back of the van on that day was ready mixed tubbed adhesive, but it doesn't take much to get hold of a bag of rapid adhesive.

 

[Dumbo]

Again......not defending the tiler, but it might just be that the 3 tiles that were replaced were dot&dabbed.......highly unlikely though!
The scenario could've been that all the tiler had in the back of the van on that day was ready mixed tubbed adhesive, but it doesn't take much to get hold of a bag of rapid adhesive.

Had same thoughts a you but you can see corner tiles which are grouted are fixed in same manner

 

[On one]

So the tiles become loose.......they were replaced........and those tiles dropped off???
Something fishy!
Can anyone identify the substrate?

 

[Dumbo]

Might be an idea to ask the instalation company of a method statement of how they fixed the tiles

 

[SJPurdy]

I have asked the owner but he has fobbed me off somewhat, blaming the tiles I bought.

Would you advise having ALL tiles in the bathroom removed? (even those on other walls, not around the bath, and floor??)

Why does the owner claim the tiles are to blame? IF there was something wrong with them why did they fix them?

If all the wall tiles are fixed in a similar way then surely they can all potentially fall off; therefore they should all be removed and then the tiling redone properly. If the bath has been damaged then this will make it easier/possible to replace as well.

As for the floor, if it looks good then ask for full details/specification of the preparation and fixing methods and post them here to get an opinion as to if this is correct.

 

[Unused Account 1]

A good powder addy would of stuck like sh--,

 

[Qwerty]

Substrate looks like plasterboard

 

[Katie30]

Had same thoughts a you but you can see corner tiles which are grouted are fixed in same manner

My thoughts exactly!! They've agreed to remove those too but I can't see behind all of the walls.

 

[Katie30]

Might be an idea to ask the instalation company of a method statement of how they fixed the tiles

To add to the situation I've been told that the tiler who did the other half of the job has now been sacked..so I may not know what kind of a mess is behind those tiles unless they're removed

 

[Katie30]

Thank you everyone for taking the time to offer advice! I am overwhelmed by how helpful you've been.

 

[Perry]

Hi Katie what part of country are you from? One of the lads might be local to you, and maybe able to have look for you,

 

[Katie30]

Hi Katie what part of country are you from? One of the lads might be local to you, and maybe able to have look for you,

Hi, I am in Birmingham. I suspect further north than any of your team?

 

[Katie30]

Why is the tile below the missing one not grouted

I have noticed the grout between other tiles is starting to crack. Is this normal?

 

[Qwerty]

I have noticed the grout between other tiles is starting to crack. Is this normal?

View attachment 90909

Those joints should be siliconed, not grouted. Grout should not be used here

 

[PaulSmith]

The job needs starting again.. full stop. If you get nowhere with the original tiler, I would suggest contacting trading standards.