Anyone with kids and iPhones or iPods should read this

[Andy Allen]

I wish I had 30 friends 🙂

me too....lol

 

[tobins tiling]

Happy days got a full refund off apple... Can't believe it I'd nearly wrote it off

 

[Ian]

Happy days got a full refund off apple... Can't believe it I'd nearly wrote it off

Result, that's good customer service. Bet apple will be screwing the app company now.

 

[tobins tiling]

Ye I didn't think we'd get it back, my wife emailed them and they asked for purchase history which she couldn't get off the phone so she went to the apple shop and gave a big sob story and one of the reps put her on the phone to someone in USA who looked at the email again then talked to his boss, I think the key which she kept telling them was that we didn't tell him the password he overheard it .....phew

 

[Ian]

Apple will be chasing your lad for the cash then :lol: Tell him to put his pocket money in a hole in the garden!

 

[tobins tiling]

What pocket money it's been well stopped that, can't tell him we've had a refund or he'd be at it all the time

 

[judge]

Id say nothing to him and let him carry on doing the dishes for the next three months

 

[Diggy]

Oh and it's a debit card not a credit card which I probably would be able to claim back off

Ouch!

I think by actually putting your bank details in when setting up an iPhone which you have to do

Is that right?

Diggy

 

[tobins tiling]

Ouch!



Is that right?

Diggy

Ye think so mate, but i also found out there is a option to you can take to turn off in-app purchases which I'd never heard of which are probably put in place for things like this but no one knows about it