Are my expectations too high?

[Martyn Leeds]

Certainly isn't the worst job ever done. It could be better.
But for the £44 a metre you've paid, I think you have every right to at least have a chat with your tiler & see what he thinks.

If the tiles are slightly bowed or something, the tiler should've noticed as soon as he started fixing them

 

[dave l and l]

looks a bit like the tiles curl in, give the tiler a chance to rectify any problem you have with job or at the least explain why and what he has done
it is of no consequence how much he charged or how long it took job to be completed

 

[afright]

Grout a bit shallow and does look like tiles curl up,sometimes its hard to get a flat floor when you have bad tiles,getting him back to regrout might help

 

[Colour Republic]

it is of no consequence how much he charged or how long it took job to be completed

It kind of is though isn't it. £44 a meter for ceramics isn't excessive but it is a rate at which you can expect a little extra care and attention. If the OP had come on here and said 'I paid £100 for the lot we'd all be saying you've got a bargain so stop picking'

If the tiles are bowed then maybe the tiler should have advised the client that the floor will look ok but won't be perfect, if there isn't anything wrong with the tiles then maybe the floor isn't up to scratch... unless it's 1 lipped tile taken from 20 different angles :lol: In which case it should be replaced

 

[Time's Ran Out]

If it's the same quality tile at the 2nd time of asking then perhaps it is an issue with the tiles!
There is only 1 photo from distance and although I wouldn't want to pass comment on the quality of fixing from a few selected close ups, it's a bit like statistics - you can use them to illustrate any point!
In my humble opinion, you are never going to please everyone all the time, so show some metal and raise your concerns with the tiler involved and I'am sure he will be happy to discuss your expectations.

Good thread and thanks for posting.

 

[Geronimo]

Many thanks all for taking the time to read and reply to this thread. The grout joints are 3mm and I have checked some of the tiles I have left over by putting them face to face but I cannot see any evident warpage, however I appreciate that I may not have the trained eye.

If a customer came to any of you with these issues would you be personally offended in anyway or would you show some understanding and try to rectify the problem, even if I decided to contribute towards the your time for doing so?

Thanks again...

 

[Colour Republic]

Many thanks all for taking the time to read and reply to this thread. The grout joints are 3mm and I have checked some of the tiles I have left over by putting them face to face but I cannot see any evident warpage, however I appreciate that I may not have the trained eye.

If a customer came to any of you with these issues would you be personally offended in anyway or would you show some understanding and try to rectify the problem, even if I decided to contribute towards the your time for doing so?

Thanks again...

Wouldn't be offened at all unless the customer was aggressive or I thought they were trying it on. From your posts so far I don't think you would be.

Just raise your concerns and get them to explain why it wasn't possible to get the floor lip free. Personally I would also ask if they could re-grout the floor as some of it is quite low and you may find it hard to clean because of it.

As mentioned the job is 'acceptable' and within tolerance so how much the tiler is willing to do will depend on how good he thinks the floor is, if he knows it could be better then he'll want to keep you happy. Or he could think the floor is spot on and you're being fussy.

Just try him/her 😉

 

[Geronimo]

Its been a while but just so you are all aware having spoken to the TTA it appears that technically a lip on a floor tile can be as thick as a pound coin 3mm.

Flatness and variation from plumb:
± 3mm under a 2m straightedge.

I was told if I used a 2m length of wood with a pound coin under each end, the floor tolerance can technically drop by 3mm or raise by 3mm to touch the straight egde.

Last weekend I have took the bath room tiles up my self and refitted them, I have used a metal rule across each joint to elimainate any height difference/lippage, whilst ensuring each tile sits level. I just find it difficult to comprehend why a tiler registered with the TTA was not able to achieve the same. If you want a job doing and doing well........., now I just need to make the best of a bad situation by replacing individual tiles. Very dissappointed. 😱(

 

[Spud]

sorry to hear about this we are not all like that

 

[kilty55]

interesting end result geronimo thanks for sharing