Did I get a bad tiler? Please help

[Gazzer]

Because I didnt notice until he left - He said ok its done bye!! it took him 1 hour and a half. Dont think he used spacers and theres other little problems with the tiles too which I can live with!

An hour and a half...tiled and grouted....nice to see he waited for adhesive to dry......Not !

I think his joints look good so I wouldnt be concerned about that but its obvious he just banged it and probably no cuts either. No matter what the walls were like he should have done better.

 

[mikethetile]

so if its only six tiles whats with that joint in the corner, surely hes not going to leave that

 

[Gazzer]

I've got his address, landline & mobile - He's also part of County Durham Registered Trader Scheme

Registered Trader Scheme - Durham County Council

From their website
"
Disclaimer

This is an introductory service only. All contracts entered into as a result of the scheme are strictly between the trader and the consumer. Durham County Council Trading Standards Service does not act as an agent for any trader and has no contractual liability. The inclusion of a business in the Scheme does not mean that the Trading Standards Service guarantees the quality of the goods or service provided nor can we accept any responsibility for any aspect of the work. We are also unable to guarantee the financial standing of members nor their Health and Safety procedures. The decision to use a particular business rests solely with the consumer."

 

[craigmmorq4]

He's told me I need to buy new tiles if I want him to put them back on Mike which I dont think if fair since he made the mess anyway but doesnt want to admit it!! The tiles coming in quite big blocks.

 

[craigmmorq4]

It does say -


"Access to a mediation service should there be any disputes between consumers and traders." - May have to go this route if he doesn't agree to pay for the tiles him self.

 

[Gazzer]

I wouldnt settle for any less than total satisfaction IMO. He has rushed that job and got good money for it. Had he completed the job in a professional manner then I feel he would be within his right to ask for further payment if you were tiles short. Although if he had measured up before quoting then that would be down to his expense.

 

[doug boardley]

personally if that's the best he can do I wouldn't want him back,,you may have to swallow the cost and get a decent tiler to re-do it all.

 

[craigmmorq4]

it was my fault that we were short on tiles and the £100 includes the labour for the wall thats a mess.

 

[The D]

so what is the size of 1 tile as i am confused

 

[craigmmorq4]

Sarria Mosaico Crema Tile/Tiling Accessory, Sarria Tiles/Tiling Accessories , Wall Tiles, Stone Effect Tiles, - Webtiles

333x200mm

 

[TilerJames]

im persuming that the tiles are big enough with the design of smaller tiles cut into it...

 

[craigmmorq4]

When he was cutting the tiles he just snapped them on his knee with his hands!

 

[The D]

ok got ya they looked like 4 inch tiles. but it still looks a mess

 

[craigmmorq4]

Any advice on how to approach this one?

 

[bootsmckiber]

I don't know how he got so out of line but that's his bad,tell him to take some of the 100 quid you gave him and fix his screw up,be carefull though if he's a hack he may just walk,that's a terrible job,a proper tiler would never have let a job like that get that far,good luck