Failed floor dot & dab

Hi, I have approximately 80 m² open plan area tiled in 800 mm x 800 mm porcelain tiles. The whole installation is creaking and moving and it has become apparent that the Tiler has used a dot and dab method through out to fix the tiles. I have asked him to come and inspect the installation and give me some advice on the failure but he has denied that he has any culpability saying he has always laid tiles that way. I also have a wet underfloor heating system underneath covered by celectra screedboard. I have told him it doesn’t conform to any TTA regulations or indeed British standard 5385. Any comments would be welcome
 

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No another contractor screed the floor, laid the underfloor heating panels and then put Cellecta screedboard on top. he also didn’t prime the screed board prior to fitting the tiles, and didn’t back butter them either, or use a notch trowel
 
The tiles haven’t been fixed properly. On a positive note it’s probable that the tiles will come up easily and be able to be rescued
 
total mess, and unacceptable, if he won't come back and fix it I hope you sue the pants off him, idiots like this shouldn't be allowed anywhere near a tiling insulation, and if he's always tiled this way, then he's been doing it wrong, and I dread to think of the trail of destruction he's left behind.

was he actually a tiler or a builder or multi trader ??
 
Sorry to hear this ,no option but to rip up and start again. The tiles hopefully should come up easy and you could save most of them .Makesure you get a proper tiler to re tile ,plenty of good tilers on here who maybe able to help .All the best going forward .
 
Did you contract the tiler , or was he supplied by by a third party
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Who has lifted the tile for you
 
I'm guessing the celecta screed board is floating. I've tiled on this before, properly though, but can't offer a guarantee. His methods are certainly poor but might not be the only reason for failure. A floating floor system was a bad choice for a tiled finish
 
Hi, I have approximately 80 m² open plan area tiled in 800 mm x 800 mm porcelain tiles. The whole installation is creaking and moving and it has become apparent that the Tiler has used a dot and dab method through out to fix the tiles. I have asked him to come and inspect the installation and give me some advice on the failure but he has denied that he has any culpability saying he has always laid tiles that way. I also have a wet underfloor heating system underneath covered by celectra screedboard. I have told him it doesn’t conform to any TTA regulations or indeed British standard 5385. Any comments would be welcome
 
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