Fuming with job robbing plumbers

[tubs]

take a deposit for every single job it stops them behaving like this

Kilty , how do deal with that , do you ask for percentage ??

 

[Time's Ran Out]

Unless there were materials involved I wouldn't bother.
Next time you reply to a disgruntled customer on here lamblasting a tiler for dot and dab or anything else, remember they chose the fixer and most of them deserve what they get!

 

[John Benton]

take a deposit for every single job it stops them behaving like this

It's the only way, I took a 5k deposit cheque the other week and I don't order any materials until it's cleared. No way am I getting caught out on materials or losing the job.

It's shows commitment from the customer to you and with any deposit it's highly unlikely they will will go elsewhere!!!

 

[cam_low]

Always makes me wonder if there is some sort of recourse through contract law if they have already agreed to your doing th job and thn reneging.....

My sister is a lawyer currently specialising in contract. She's on the case now. I have hundreds of texts from him including the confirmation and also the fact I've ordered a 9p to do this job which he was happy to wait til delivered, built to order from Italy.

gonnna go for a run this is boiling my head now.

 

[John Benton]

My sister is a lawyer currently specialising in contract. She's on the case now. I have hundreds of texts from him including the confirmation and also the fact I've ordered a 9p to do this job which he was happy to wait til delivered, built to order from Italy.

gonnna go for a run this is boiling my head now.

I'm not sure whether a text can be treated as a contract like a signed order but I'm sure it would be very close to being one.

As they say, the spoken word flies, the written word remains!!

 

[Andy Allen]

one thing iv'e learn't being self employed is some customer couldn't give a toss about how much they mess you about, and couldn't care less if it cost you time or money..

 

[charlie1]

Always take deposit for work now. As kilty has said, it stops any sillyness from customer. I took 1500 this week for a hob that's hit a problem but I know i won't get done over

 

[Diamond Pool Finishers]

Nice bloke this Terry the scummer ! he needs to get a life piking other peeps work from under there noses ,. and the customer is scum as well by the sounds of it, to go back on a handshake i wouldn't be able to sleep at night...........

 

[cam_low]

Lmfao he's actually called terry
this is the customer @wlinard

 

[Peter]

They deserve each other. Let them tear away at it, you've got other work filled in now anyway.

The mark of the man, dropping you by text.

 

[mz30]

Hate it when this happens ,but its probaly not the last time it will happen am with john on this if your supplying all materials then a cheque to cover said materials should be first and foremost, labour only then i'd be mad but things happen and wouldnt ask for a deposit because i would lose the work,we can all talk about other trades tiling and not doing the right specs but at the moment that is how the building trade as a whole is, people are scared to spend megabucks when someone will do the same job(to a lesser spec)for a lot less,most punters dont wanna here about this that and the other they want tiles on the wall or floor for the cheapest price possible,thats he world we have been in for the past few years and probably will be for a few more.
They dont want to here about tanking kits ,aqua boards etc they want the tiles they have bought layed and will usually go for the cheapest quote ,sorry state of affairs but thats the economic climate we are in.

 

[On one]

I've filled his slot now so happier days. I've told him its not just for water resisting, he needs the boards for the weight! Told him to watch out for dot n dabbing tiles. If anything I'm gonna make him graft for his rock bottom price !!!!

You want to be careful how much info you give back to the customer because I fear it will filter back down to the plumber and be used for his benefit, also sounds very much like the customer has been convinced/taken in by the 'charms of the plumber

 

[Martyn Leeds]

Hopefully the customer will be starting a new thread on here in a fortninght, asking for help regarding his bodged up bathroom..


For a laugh, I'd be tempted to call him and say yeah you're right, I'll lower the spec, chuck in some materials at cost and beat Terry's price, get him hooked, book him in, then cancel on the morning of the job, ha.

Or burn his house down!

 

[cam_low]

Or burn his house down!

hahahaha

 

[cam_low]

You want to be careful how much info you give back to the customer because I fear it will filter back down to the plumber and be used for his benefit, also sounds very much like the customer has been convinced/taken in by the 'charms of the plumber

I don't mind. If the plumbers doing it at rock bottom at least I've cost him the price of a ten mm trowel. Cos I know he won't have one!!!!