Got the dreaded phone call today.

[Pebbs]

Thanks Mark, I didn't supply any materials on this job, I did suggest Ditra to the client but he did a deal with CTD for all tiles adhesives G mat etc. The thing that really bugs me is that I advised them to go for a decoupling membrane thinking I was saving them any issues in the future, it seems I was wrong.

Mr Hobson, listen to yourself fretting over this decoupling membrane that you did not supply. Firstly to my mind you advised the client correctly regarding the decoupling membrane. However he then did his own sweet thing and went for a lookalike...imitation of the real thing. You cannot beat yourself up over this, deep breath have a drink and stop beating yourself up. Also I might add you rang Dave, Gary and Deano...I just checked my phone and there was no missed calls....story of my life!

IMHO, orange is best, full stop.

Lynn

 

[DHTiling]

Ahh Philip!!! you never said you recommended Ditra and he bought G-mat instead.. leave it in the hands of CTD IMHO mate..

 

[steve187]

thread here http://www.tilersforums.com/tiling-forum/66853-genesis-gmat-repair.html

 

[The Legend; Phil Hobson RIP]

Mr Hobson, listen to yourself fretting over this decoupling membrane that you did not supply. Firstly to my mind you advised the client correctly regarding the decoupling membrane. However he then did his own sweet thing and went for a lookalike...imitation of the real thing. You cannot beat yourself up over this, deep breath have a drink and stop beating yourself up. Also I might add you rang Dave, Gary and Deano...I just checked my phone and there was no missed calls....story of my life!

IMHO, orange is best, full stop.

Lynn

Sorry Lynn, I didn't have your number in my phone, also Dave, Gary and Deano are all macho men. You being a blonde bombshell, I would have trouble explaining to my wife Julie why I have such an attractive young ladies phone number.

Hope this is not sexist, I know you are a true professional and I am just being being flippant.:lol: But the blonde bombshell bit is true, I am old so I must be allowed to appreciate beauty coupled with brains, thanks for the advice Lynn, and please don't take offense at my MCP comments they are meant as a compliment

 

[Gazzer]

Ahh no need to worry then Phil. They went against your suggestion of matting , they bought, it its their issue. Its not a fixers fault , its a product fault.

 

[The Legend; Phil Hobson RIP]

Just had a text from customer, whole floor is failing all over, within the last 24 hrs.

 

[DHTiling]

Have you contacted CTD yet..

 

[The Legend; Phil Hobson RIP]

Have you contacted CTD yet..

No Dave the customer is dealing with them, for now.

 

[DHTiling]

Ok, nice one... hopefully CTD and genesis will get the injection system sorted... OR is that a route the customer wants ..?

 

[The Legend; Phil Hobson RIP]

Not sure Dave, early days yet I guess