Discuss Got the dreaded phone call today. in the Canada Tile Advice area at TilersForums.com.

T

The Legend; Phil Hobson RIP

Latest on this, the customer has sent my method statement to CTD and Genesis, so we wait for their reply.
Another job next door but one has also rang to say his orangery and gymnasium floors are crunching. This one was Dural, I have spoken to Gerard and he is going to get in touch with this customer, I hope they both get sorted.:mad2:
 

Andy Tiler

TF
Arms
45
1,043
manchester
The same thing happened to me Phil on a 50 mtre floor!with the old Dural matting,the customer didn't Evan know its only that I went back 16months later to tile there bathroom went to have a look at the floor I did,all the grout was in tact but a crunchy floor!! So I'd heard a few things in the forum about this happening,and I made a swift call to Dural,they owned up to it and sorted it you should be ok mate... But it does make me wary about using these systems now??
 

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Got the dreaded phone call today.
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