Help needed from you professionals please

[dave l and l]

can you post a few more pics of the floor inc the whole floor to see the quality of the job in general

 

[John Benton]

Hi John. Yes, the picture does show a lot of grout, but there is also a lot of adhesive dried onto the tiles (picture doesn't really do it justice). What is your opinion on the voids, as per my drawn plan? Looking forward to receiving more advice, kind regards, Jodie.

It is difficult to qualify if they are voids until the tile is lifted so that would be a given that tiles must come up to see how much adhesive is actually under the tiles.

I dread to think what the rest of the floor looks like if that is just a small section of it. A full pic of the floor would help to see the whole finish.

 

[nybor62]

sorry to here of your dilemma , it dont sound very good , i wish builders would stop attempting to tile ,

the adhesive he has used is not a brand i would ever consider using , and im sure most on here will agree

more pics please

 

[bugs183]

Hi Jodie.
Sorry to see that you've had this kind of work done, we see this happen all the time. Builders often don't give any value to tiling, but it is a very important finishing trade both visually and in its fixing.
Looks like there's a series of blunders here. The guy selling the adhesive sold you a very low quality adhesive, i doubt (hope) that no one on here would use it, also he didn't sell you enough to fix the tiles correctly, on average when bedding floor tiles down properly you get arounf 3m2 out of a 25kg bag, so he didn't supply enough anyway, but thats not the major issue here.
As all the comments say above if the tiles sound hollow then they have not been fixed properly and will more than likely fail with time. The grouting is a total mess,and t will be a major job to shift that. I can't add any more, the guys here really know their stuff.
Good thing is you've not paid the builder, he needs to be given the chance to rectify this.
I hope you can resolve this without it getting awkward between you and your builder.