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Discuss Help! Tiled wetroom floor looks perfect but grout doesn't dry out! in the Australia Tiling Forum area at TilersForums.com.

P

Paula

We had a wet room installed about 8 months ago. The floor is tiled with large 60x60cm porcelain tiles laid on Impey Waterguard membrane and the shower tray is Impey Aquadec Easyfit with the membrane laid over the top. It is a new-build first floor bathroom (new extension on older house) with a suspended timber floor. The tiles appear to be laid well and there has been no obvious movement or cracking of grout (Bal Micromax). However, almost immediately we noticed that in the shower area some areas of grout (which is light grey) did not dry out, and over time about 50% of the grout lines were permanently dark, even when the shower was not used for a few days. I searched tiling forums and became concerned that the tiles had been laid on an incomplete layer of adhesive, and that water was pooling underneath them, leading to permanently wet grout, but could not see any evidence of the tiles coming up or moving about, which usually seems to happen with problems like this.

Our builder called back the tiler who swore that he had used the correct amount and type of adhesive, and said that if he had not done so then the grout would have cracked on the floor. Bal, the grout and adhesive manufacturers, were called, but their "expert" tried to claim that the dark patches were not, in fact, wet, but possibly mould or even dirt! He agreed that it looked like the tiles had been correctly laid and suggested leaving the floor to dry and then replacing the grout and then using a sealer to stop water soaking through the grout. When I mentioned the possibility of adhesive not covering the back of the tiles, he agreed with the builder that it was very difficult to achieve a completely flat bed of adhesive, suggesting that it was almost inevitable that some pooling of water under the tiles would occur, leading to patches of wet grout.

We agreed to wait for the floor to dry out. We are now on week 5 (in a warm room with underfloor heating in the rest of the floor away from the shower tray!) and there is still a small wet patch, but most is back to the normal light grey colour. It took about 3 weeks for most of the moisture to go and the dark patches to disappear, so we have now discounted the mould/dirt theories, but are concerned that there must have been quite a lot of water sitting under the tiles for them to remain wet so long! The builder now just wants to seal the dried grout, and not re-grout at all. He is refusing to do anything else.

I have talked to most of the manufacturers of grout sealers, and they all say that their products will not completely waterproof grout, so I cannot see that this will be a long-term solution (also, don't fancy waiting for the floor to dry out each time it needs re-applying!). Epoxy grout seems like a good idea, but the builder seems to think that it would eventually crack if used on a timber floor (although when I spoke to Mapei about Kerapoxy they said that it should be fine as long as the floor is not bouncing around a lot, which it is not).

What I'd really like advice on is:

- is it normal to have permanently wet patches in grout on wet room floors even if the floor appears to be well laid?

- if we leave the floor as it is, will we be storing up trouble for the future? Am I being too fussy??!

- Is it possible to lay tiles in a pre-formed shower tray on a completely flat bed of adhesive, or will there always be gaps for water to collect in?

- Should we consider a grout sealer or epoxy grout to solve the problem or do the tiles need taking up and re-laying? (massive Job I imagine as
there is a huge glass shower screen resting on one grout joint and the membrane may be damaged in the process?)

It does feel like I am being fobbed off by the builder and the tiler, but admittedly the wet grout patches are the only problems so far. It would be great to hear from anyone who has had similar problems. I can't quite see the point of having tiled shower trays if they always look different to the rest of the tiled floor!

Thanks!




 
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P

Paula

Can we have a pic of the shower? Is it built in with a removable chrome plate?
Yes, it's a concealed valve with a removable chrome plate, but it's a long way from the shower heads (there are two). Can you see it in the picture?
 

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P

Paula

It needs to be checked out as soon as possible, but I would also be concerned about the lack of tanking on the walls
Yes, I have been concerned about this for a while, but I'm not sure how we can put it on now! Obviously if it's causing the current problems, then I feel I can go back to the builder and ask for the shower to be re-done, but at the moment I don't feel I have any evidence for this!
 
P

Paula

I think then that the plumber needs to make a hasty appearance to discount the shower valve and pipework as the cause.
Yes, I agree! But neither the builder, nor the plumber, have ever been "hasty"....plus now all the bills have been paid there is no incentive for them to come back.....I will let you know how I get on!

Thanks for your help, it means a lot.
 

Dan

Admin
Staff member
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Staffordshire, UK
Calm down lads.

I've posted a thread on plumbing forum and a couple of the lads have taken their time to come over to the dark side here and join in the (what is now a quite long) thread to see if they can look at it from another angle.

We all want to get this sorted out for Paula and I'm sure we're all talking about eliminating things and not looking for blame per se.

So let's not turn this interesting and slightly stressful thread sour just yet :)

Back to the topic.
 
P

Paula

I wish I had a close up picture of the shower outlet elbow, and facia plate.
Lets not hang the plumber just yet, could be faulty shower valve.
I had one at Christmas that decided to stream out of the spindle and down the back of the tiles onto the ceiling.
What make is the shower Paula?

OK, Bob, I've taken some photos of the fixed shower head (very expensive Grohe, solid brass) and the valve (Crosswater, also brass I believe). Hope this helps!
 

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Paula

Thanks Paula, is there any pipework for the shower visable from the loft?

You need to keep ringing the builder, he needs to get the plumber back. Don't pay anyone else to come and investigate or the builder will wash his hands of it.

Hi Bob

I finally heard back from the builder who says the plumber is coming "some time next week" (!). He also asked if we often used the bath (we don't) as he wondered if it was anything to do with the bath waste coming up in the shower somehow. He didn't believe that water could flow down the wall from the shower head or valve without us seeing wet patches on the wall (which we don't).

No, I don't intend to pay anyone else to come and have a look, as this has been a problem since the day the shower was installed, so I really think he needs to sort it out. He is just very reluctant to do anything more than he has done already (ie. changed the grout in the shower tray area). And it's very hard to get him to come back!

Yes, there is a small amount of pipework visible from the loft, as the hot and cold pipes drop down from here. Should I be looking?!
 
P

Paula

Hi Paula

No don't do anything now until plumber has been and keep us updated.

Thanks, Bob. Apparently the plumber is coming some time this week. We haven't been using the shower now for a couple of weeks, but I have been carrying out various tests. I repeated running the main shower head into buckets on a couple of occasions, but couldn't get the wet patch to come back again, which was confusing. I then ran the second, hand-held shower directly down the drain, avoiding any splashes around. I have been running it once a day for about 3 days, and last night, again, there was a noticeable damp patch outside the shower screen, as there was before. So I suppose we have just proved that the damp is not coming directly from above the tiles (in normal use) but either from the shower valve or either of the heads, or the drain itself. It is difficult to trace as it obviously takes a while for the damp to appear, which is why I have been repeating the tests over several days.

I'll let you know how we get on this week!
 

Bathfix Bob

TF
Arms
340
588
Interesting....

It could be the hand held shower outlet elbow, when fitting them you have to get it exactly right regarding the tile thickness, and screwing the fitting into the female thread getting it to end up pointing the right way. The shoulder of the chrome fitting could be bottoming out on the tiles before making a watertight seal in the backplate (depending on the design).

Its a blind fitting and there's no real way of testing it other then very careful planning and sometimes hoping for the best, it could be dribbling down the wall tile adhesive when in use and ending up on the floor tanking somehow.
 

Dan

Admin
Staff member
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Staffordshire, UK
Sorry mate that's my doing. Sorted a bathroom fitting category out and thought it was more suited in here but you might be right, probably best back where it was.

Paula should find her way back easy. She'll have notifications linking her to the thread regardless of where it is.

But new members might not find it. So I'll shift it back when I'm next on the computer.
 
P

Paula

What was the outcome of this? I'm on tenterhooks.

And why is tanking and wetroom section all hidden away down here all of a sudden?, I'm worried Paula will not find her way back here to update.

Hi Bob

yes, I found my way back, but did wonder what had happened! Well, as predicted, the plumber has not appeared. Says he is on 6 other jobs with the builder so can't spare the time. I've told him about the various tests, including one the other day where I ran the hand-held hose into a bucket and lo and behold drips of water started coming from the elbow, plus damp patches on the grouting along from here, so there is obviously a problem here (you are a genius!). I find it hard to believe that is the only cause of our problems, as we hardly ever use the hand-held shower, but perhaps there is a similar problem with the fixed head, which we use all the time?

Anyway, I agree with you we definitely need him to come, but I don't know how I can force him! Getting really hacked off with not being able to use our en-suite shower now....
 

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