Hi to all,

[smartv11]

If Del is correct with his British Standards for lippage tolerances (I am not a pro tiler so cannot comment and would seek pro tilers confirmation on this) then you need to let us know how wide the grout joints on the floor are. The minimum grout width for a floor is 3mm.

If you're unhappy with the work, you need to try and resolve this with your builder by giving him the chance to address your concerns and rectify the situation. If your builder won't return to address your concerns, you need to put your concerns in writing to him. There is an independent body, TTA, who can independently assess the work that has been done by way of an inspection and report, but you're looking at a cost of around £700 for this. Alternatively, you could source a tiler who is unconnected with the job to come and assess your concerns and provide a report directly without having to involve the TTA and this could be done for a fee you agree directly with the tiler.

If you are unhappy with the work done and would like a second opinion as to whether your concerns should be taken seriously, this forum has a number of professional tilers based in Kent who may be able to give the job a look over with you.

Girlracer, could you please send the BS clause in full, as I've found BS5385, which offers different advice

 

[Deleted member 9966]

Hi

I don't have the British Standards for tiling as I'm not a professional, as I've stated before. If you can wait a while longer, various members of this forum will start contributing with their thoughts on the subject.

Photographs of the lippage will certainly help, so if you can take some photo's and upload them to the thread, the members will be able to comment on what you can see now the job is finished.

Thanks

 

[smartv11]

Thanks Girl racer, I re-read you post and realised my mistake.

I hope you appreciate my angst, as this is proving very upsetting for my wife and I, just hoping to get some solid advice

I found through the forum this:

BS5385 part 1 section 4.1.8.2

"There should be no appreciable differential in level across joints and the maximum deviation between surfaces across joints, including movement joints, should be as follows

1. Joints less than 6mm wide - 1mm deviation
2. Joints 6mm and over - 2mm deviation

This is mirrored in Part 3 of the standard - section 7.1.4"

Which is excellent for my concerns. If anyone can confirm this BS is still correct!!

Smartv11

 

[DHTiling]

Your post above is correct.. Are the tile a square cut edge, this could be why you see the lippage more..

As mentioned above if you are nit happy then IMO for a report that will stand up in court if you wish to pursue or the builder wished to pursue you for payment then the TTA is the way to go...

If he has worked within BS5385 then he has a right be be paid in full... we cannot offer legal advice either as we are not qualified to do that, so again use the TTA ( The Tile Association) to resolve this. [email protected]

 

[smartv11]

Thanks for reply

Yes square edge

in my ongoing search for answers! the above part 1, I beleive is for wall tile and part 3 is for floor tiles, unfortuneatley this suggests very generous tolerance of +,- 3mm for adjacent floor tiles and thus allows poor tiling to be tolerated.

Smartv11

 

[DHTiling]

Only poor if tiled poor 🙂 but tolerances have to be there to allow for planetary effect on some tiles.

All we can advise is you contact said tiling body.. you could post some pics and we might be able to tell from them if we as pro's think it is acceptable..

 

[Ian]

Welcome along to the forum. Some good advice previously, hope you get your floor sorted.

 

[smartv11]

thanks - just looking for a new tiler in North Kent now, if anyones intereseted.

I still have the cloakroom to tile (floor and walls) as well as the remedial work to kitchen floor, luckily its not been grouted so makes life a bit easier.

anyone out there?

 

[Deleted member 9966]

hi smartv

you can post your wanted ad here
I'm Looking for a Wall and Floor Tiler