How mad are your customers

[plumbersmate]

Some jobs are real smooth and the clients love your work, others inspect it and we all know we have a cut we are not so proud of here and there but they pick up the most inane things, maybe nothing to do with our tiling but as usual we have to sort it! I have replaced plumbers Silicon, skimmed walls the plasterer didnt turn up for, took off and replaced radiators, removed skirting etc. I suppose all thes things i mention when i quote and get assurances they will be done but we just do it and get on!

'and you want it decorating as well?' of course, no problem madam. :52:

 

[Saltire69]

Did job last week(or tried too), removing tiles off bathroom and re-tile it. Told her would need everything removed eg Rad,shower unit,bath ect. Aye np's. Turns up to strip tiles,everything still in place and a whirlpool bath plumbed in?. Now tiles go right down to the flloor where bath is. Tell her i need bath moved to get tiles off,her reply is I want you to tile right down behind the bath incase in 20yrs time they want a shower unit instead off bath. Tell her again i need bath moved as how can i get tiles off if bath fitted,same reply. Trying my hardest not to swear,but what bit off i can't get tiles off the wall if bath fitted and tile right to the floor. eh we just paid £500 quid to get it fitted and my husband won't want it removed. Tell her only other options is to tile on top of tiles. My husband does'nt want the edge off the bath made any smaller as thats where the kids put their toys. Got a magic wand then!!!!. Decides tile on tile cheaper than moving bath. Go and pick tiles up and tiles 33.5cm x 45cm. Customer told me they where just standard bathroom tiles.FFS. No chance putting them on top. Go back and spend an 1 1/2hr explaining it to customer that she has to move the bath or change tiles. Told her she might have to order tiles so i would pull jobs forward to free up time for her later as i was fully booked till x-mas. Said this about 3 times to her. Phones me that night,we're going to change tiles, ok np's let me know if you get them asap have pulled job forward to free up time next week. WHAT your not coming tomorrow. Explain again if tiles not in stock and i didn't bring jobs forward i wouldn't be able to do hers plus i don't get paid if i aint working. Tut ok then. She phones me back,tiles will take a week to get delivered,ok then i will be able to come out and do it on wednesday late afternoon. What you can't come out when they get delivered. No!!! told you bring jobs forward to free up time for u. Phones me when they get delivered,thats the tiles here what time on Monday u coming. AHHHH FFS i said weds at the earliest.
SORRY FOR THE BOOK BUT U DID ASK. Rant Over:furious3:

 

[DHTiling]

some peeps just think you can come as soon as they want you too...never heard of being busy have they....

 

[CLAYS TILES]

pmsl....... i've had a few but mine seem so stupid to mention compared to others!:huh2: