Important Changes to Tiling Standards

[Ash205]

Have been emailing and written several times and to be honest would of been happy for them to finish the job just to get it done and dusted , but the owner when it came to the tiling question actually shouted at the wife and told her to get 3 independent tiling companies in who would all say it was a good job ,
Have decided to give them till the weekend to respond with their solutions to the tiles , then plan on giving them 2 weeks notice of us going somewhere else to get the job finished , this job was actually started on the 6th December so just want it done now

 

[Dumbo]

Have been emailing and written several times and to be honest would of been happy for them to finish the job just to get it done and dusted , but the owner when it came to the tiling question actually shouted at the wife and told her to get 3 independent tiling companies in who would all say it was a good job ,
Have decided to give them till the weekend to respond with their solutions to the tiles , then plan on giving them 2 weeks notice of us going somewhere else to get the job finished , this job was actually started on the 6th December so just want it done now

I still think you should take advice as you don't want to end up paying for it twice

 

[Andy Rhodes]

Ash get in touch with the TTA they of a fully independent survey at a cost of course they will give you a fully written report of there finding,which if needed can also be used in court should it get that far

 

[Tile Shop]

How dare he shout at your wife for speaking her mind! If it were my wife, she'd make sure he swallowed at least 75% of his teeth!

Sorry but you need to stick to your guns on this one and if they don't back down, then as above, solicitor or CAB. That is not a good job. Simple! There are several issues, and whether or not those lips are in or out of tolerance, they are horrendously visible and shows a complete lack of attention to detail and ruin the whole look of the job. How they couldn't have seen that when laying, I'll never know. Unless the lighting wasn't adequate, to which there is also a guideline in BS5385, part 1 (4.2.2).

You could get 20 tilers to come and look; they will all tell you the job is complete crap!

 

[Chelly]

Sorry posted this accidentally on the general forum.

Hello I am currently in dispute with Wickes bathroom installation as they have fitted my wall tiles and I have cut slivers as the last course where the wall meets the ceiling. They blamed it on an uneven ceiling however I have argued that regardless of the uneven ceiling the last course cuts should have been larger and would have been if the area had been set out and measured correctly. Suggesting that if the first course (at the bath) was cut the last course cut would have been larger and better in appearance. They said that British standards state the the first course at the bath must be a full tile. I cannot find this BS and the only one I can find is one that states cuts should be kept to a minimum and be as large as possible. Who is right here and do you agree this is a poor quality install?

 

[Concrete guy]

It's not great to be honest, but it's serviceable and fit for purpose.

Whilst it could look better, legally there's probably not a great deal you can do about it. As all the law will look at is if the install has been done and is fit for purpose.

It's unfortunate that a contrasting grout has been chosen as this highlights the problem further.

If it bothers you that much I'd be inclined to fit a small cove or similar to the ceiling to disguise the problem.

 

[hmtiling]

I'm pretty sure that it's not in British standards to start a full tile from the bath. @Paul C. Could confirm this.
The transitions should be a Silicon joint which should be in British standards. It's a bad job and I think they're lying about the B. S.

 

[Chelly]

Thanks for your honesty, is it law to start with a full tile as they have stated?

 

[Chelly]

I'm pretty sure that it's not in British standards to start a full tile from the bath. @Paul C. Could confirm this.
The transitions should be a Silicon joint which should be in British standards. It's a bad job and I think they're lying about the B. S.

Thanks @hmtiling that fills me with hope!

 

[hmtiling]

Thanks for your honesty, is it law to start with a full tile as they have stated?

British standards aren't regulations but guidelines. It is in those guidelines to waterproof wet areas though and I'd wager they haven't. Throw that back at them. The threat of posting all over social media usually works with big firms too. Good luck