Is It A Bad Tiling Job?

[Tianqiang Situ]

Hi, please can you help me on this, I think I have a tradesman done a bad wall tile job on our bath room wall, the house is a new build, only build last year, our bath room was only half height wall tile, so we want to increase the tile up to the ceiling and install a shower mixter tap, the wall is completely flat. I think the tiler put the tiles a bit uneven, the joints space dose not match the orginal space, (the tile are the same as the orginal one), the gouting dose not look good, it spread out of the joints, I spoke to the tradesman, they said is normal, there is nothing wrong, I am not too sure about this, please can anyone advise me, photos attached. Thanks

 

[White Room]

Probably could have spent a bit more time cleaning the grout joints.

 

[Tianqiang Situ]

Probably could have spent a bit more time cleaning the grout joints.

Hi thanks for your reply, the grout look much worst when he finished the job, he did not clean the grout when they are wet, I called him back the next day, he remove some grout with a hard brush, and he said ok. My biggest problem is the joint space not match, they are not in a straight and some of the tiles are a bit uneven. Can you tell from the photos?

 

[White Room]

If he didn't clean the grout until the next day then he on a hiding to nowhere trying to put it right.

 

[Tianqiang Situ]

If he didn't clean the grout until the next day then he on a hiding to nowhere trying to put it right.

I don't quite get what you mean. I did a tiling with my friend before, surely the grout need to be cleaned nicely when they are wet, not when they get dry. I am paying £200 labour only for tiling a 4.5 squre meter flat wall, surely the standrad should not be this poor, is that right?

 

[Ian]

I don't quite get what you mean. I did a tiling with my friend before, surely the grout need to be cleaned nicely when they are wet, not when they get dry. I am paying £200 labour only for tiling a 4.5 squre meter flat wall, surely the standrad should not be this poor, is that right?

Yes that is what whitebeam is saying, the grout should have been smoothed off and cleaned whilst it was still wet, any dust should be polished off the tile face when the grout has fully dried.

 

[Tianqiang Situ]

Yes that is what whitebeam is saying, the grout should have been smoothed off and cleaned whilst it was still wet, any dust should be polished off the tile face when the grout has fully dried.

Thanks for your reply too, any suggestion what I should do next? he said he has done nothing wrong, I am very unhappy, I am wondering if I can get a surveyer to give a reoport, to show if this is a up to standard job or not?

 

[White Room]

How many m2 has he fixed..

 

[MW Smith Ceramics]

I would condemn that work, looks really rough, doesn't look like spacers have been used, different size joints, tiles lipping and grout looks like it's been put on but then obviously in a hurry when washing off!......a truly terrible mess in my opinion, sorry to have to say it but for a pro tiler that ain't up to scratch

 

[MW Smith Ceramics]

Thanks for your reply too, any suggestion what I should do next? he said he has done nothing wrong, I am very unhappy, I am wondering if I can get a surveyer to give a reoport, to show if this is a up to standard job or not?

I wouldn't pay until it has been rectified to a professional standard, I think you have every right to be unhappy with the work looking at that finish

 

[Ian]

Before I condem the workmanship, can you take a photo from a bit further back, I'd be interested to see if the irregular grout joints have been caused by sizey tiles, it's possible and highly likely that the tiles you had added were a different batch and possibly a diferent size to the original work. It doesn't excuse the lips and shoddy grouting but it would still be good to see the bigger picture.

 

[Tianqiang Situ]

How many m2 has he fixed..

How many m2 has he fixed..

Hi, so far none, all he did is back the next day after I complainted, he used a hard brush to brush off the jonits, then used a metal stick to scratch on the jonits to make them look like they have a gap, I just uploaded a photo, not sure if you can see there is a black line in the joint, that is the mark after he scratch the joints.

 

[MW Smith Ceramics]

Job just doesn't look quite right somehow

 

[Tianqiang Situ]

I would condemn that work, looks really rough, doesn't look like spacers have been used, different size joints, tiles lipping and grout looks like it's been put on but then obviously in a hurry when washing off!......a truly terrible mess in my opinion, sorry to have to say it but for a pro tiler that ain't up to scratch

Yes he used spacers, the spacers he used are not the same sized as the the ones before, therefore the jonit length not match. The tiles are not very even. as soon as he finished the grout, I said to him should you make the grout look better while they still wet, he said not too worry, they will look good when they dry, just use a dry cloth to wip them off, it will be ok, I think he wa BSing me.

 

[Tianqiang Situ]

Before I condem the workmanship, can you take a photo from a bit further back, I'd be interested to see if the irregular grout joints have been caused by sizey tiles, it's possible and highly likely that the tiles you had added were a different batch and possibly a diferent size to the original work. It doesn't excuse the lips and shoddy grouting but it would still be good to see the bigger picture.

Hi please see the photos, the bottom 3 lines of tiles are the original work, can you tell the new tiles are different batch?