Is It A Bad Tiling Job?

[Tianqiang Situ]

Where did you find the tiler?

I posted my job in Ratedpeople.com, they contacted me, I read their review, almost all 5 stars, seems like everybody recommend, so I just go for them.

 

[Dan]

I posted my job in Ratedpeople.com, they contacted me, I read their review, almost all 5 stars, seems like everybody recommend, so I just go for them.

Perhaps can't blame you for that then matey at least you did the right thing in checking references in some sense.

 

[Andy Allen]

Hi Andy, I think you came and gave me a quote on this 2 week ago, I am in Brockwroth, you gave me a quote for £160 including Grout and Adhesive (without changing the taps), I hope you still can remember. I think you have seen the wall, what do you think of the wall? You said not the worse job you have seen, that means the job is not good, do you agree? If the job is not good, I should not be happy with it, is that right? What is your advise for now if there is no need to get a Surveyor in?

If your not happy then don't pay him, I know you wanted someone to do the plumbing and the tiling but this is why I quoted the tiling only and left you my plumbers number that way you get a qualified plumber and a qualified tiler.....not someone that dabbles in a bit of both..

 

[Tianqiang Situ]

If your not happy then don't pay him, I know you wanted someone to do the plumbing and the tiling but this is why I quoted the tiling only and left you my plumbers number that way you a qualified plumber and a qualified tiler.....not someone that dabbles in a bit of both..

Hi Andy, I will be more than happy to pay if the finish is up to the standard, all I want is to fix the problem and make the things right. You were my last quote, I admitted I was too lazy to call your plumber, I was thinking just to change the taps, no need to get a plumer. Please can you advise me what I can do to fix those problems?

 

[Andy Allen]

Hi Andy, I will be more than happy to pay if the finish is up to the standard, all I want is to fix the problem and make the things right. You were my last quote, I admitted I was too lazy to call your plumber, I was thinking just to change the taps, no need to get a plumer. Please can you advise me what I can do to fix those problems?

Call him back and tell him to fix it if your not happy. ...simple really. .

 

[Tianqiang Situ]

Call him back and tell him to fix it if your not happy. ...simple really. .

I called them and explained my concerned and sent them the photos by email, bellows are the emails reply I received from them. By the look of the emails, they don't seem to think there is anything unusal. I am a bit worry they will refuse to fix.




Thank you for email
Just to confirm our telephone conversation I am prepared as one of the directors to come to visit after nothing alarmed me in the photos,better to have a visual and as I require one of my other skilled workmen apart from XX I will be bringing YY however as explained he is out of the area on Monday so I will try and arrange this for after 5pm sometime after that.

 

[StevieBoy]

Crikey! Yet another bad tiling job on here.

Not the worst one by far, but more attention to detail I think on the alignment and grouting.

Dear oh Dear. 🙄

 

[Tianqiang Situ]

Hi, I am going to speak to their director to ask them to fix that, please can I have your opinion on how would you fix it to a good standard as a professional tiler? Do I need to remove the bad tiles and replace them? remove the grout and re-grout? Thanks

 

[p4ulo]

I think its the grouting that lets it down.
Obvs the tiles are slightly different to the old ones, and the tiler has stuggled to line them up, it was either the tiles not lining up or the grout lines being smaller.....from the distant shots you showed of the full tiling above the bath it looks good, but the grout lines are far too "scooped out" and not as full as the original tiling, which is why it notices.
Hopefully with a re-grout you'll be happy.

 

[Tianqiang Situ]

I think its the grouting that lets it down.
Obvs the tiles are slightly different to the old ones, and the tiler has stuggled to line them up, it was either the tiles not lining up or the grout lines being smaller.....from the distant shots you showed of the full tiling above the bath it looks good, but the grout lines are far too "scooped out" and not as full as the original tiling, which is why it notices.
Hopefully with a re-grout you'll be happy.

I think its the grouting that lets it down.
Obvs the tiles are slightly different to the old ones, and the tiler has stuggled to line them up, it was either the tiles not lining up or the grout lines being smaller.....from the distant shots you showed of the full tiling above the bath it looks good, but the grout lines are far too "scooped out" and not as full as the original tiling, which is why it notices.
Hopefully with a re-grout you'll be happy.

Hi, Thanks for your advise. Can I ask you how do you normally do a re-grout? do you use a bottle of grout remover to remove the old grout then grout again? I just think the way that man removed the grout last time was not right, using a metal stick to scratch the the grout joints, I just think he would chip the tiles, please can you advise how to do a proper re-grout so that I can ensure them doing the right thing. Thanks