Kerakoll Fugabella grout. Soft when wet?

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Hi all,
Last week I had grouted a bathroom floor of 100x100 porcelain mosaics using Kerakoll Fugabella having had read some great reviews on this product.

I had spoken to a Kerakoll sales rep as to any specific quirks said product might have.

Accordingly, I drill mixed one 3kg bag with exactly 700ml of water, applied and washed with sponge float approximately 20 to 30 minutes later.

It has now cured for close to a week now, and sadly when wet, I am able to scrape the top layer of grout off with my finger nail. It has a texture that isn’t dissimilar to plaster when wet, but dries back to a relatively hard state again.

Has anyone else had a similar issue with this product? My experiences so far are extremely frustrating despite being a joy to use initially.
 

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Kerakoll Fugabella grout. Soft when wet?
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