Hi There,
Now where was I? it was so long ago. Well, the owner of the tile company came out with a tile rep.
Both said it was deflection. (I asked him why he never mentioned the possibility of defection and cracking when he first saw the job. He said the floor appeared fine. )Tile boss stuck to his story that he didn't do the plywood. I countered that I had instructed him to work with the kitchen folk who did the sub floor and he said that he did. I added that the tilers should have said about the deflection, he said they would have but it wasn't apparent. The tile guy then began to question if the floor was fitted properly. I said wouldn't the fitters notice this. He said no. Going round in circles now. I am in a no win situation. Becuase I was foolish enough to allow the kitchen folk to do the sub floor, thinking I was helping out, I'm stuffed. Kitchen folk are bust, Tile man says it's not his fault. Incidentally, the kitchen folk recommended the tile guy!!!
I would have to lift the floor to ascertain if the sub floor was done properly. My wife ain't up for that, and neither am I.
Legally I haven't a leg to stand on. So..
I asked the tile guy if he would do the floor again. He said he would but not for free. We negotiated 2 options. 1st one is that he sends a guy out with an epoxy filler in an attempt to sort the cracks. He will also get a guy out with new cleaning stuff to try and get the floor to look clean again.
If that doesn't work, he will sell us a floor at cost and pay for the fitting. I would prefer this, but it would involve either taking out the whole kitchen and lifting the floor and my wife won't do that. Other option is to fit the floor on top of the existing one, but that screws up the look of the kitchen units re heights etc. Incidentally, we would go back to a wooden floor. Warmer, doesn't crack, easier to clean and maintain.
What have I learned?
Have the one company do everything so that the buck stops in the one place. If the buck gets split, it ain't worth a dime.
Ask if there's a chance that limestone will crack. Will the supplier guarantee against cracking? That's the most important part and something that never occurred to me to ask, and was never raised by the tile guy.
When someone tells you something is easy to keep clean, get a demo first in a similar area and judge for yourself.
I don't think I would ever have a natural stone floor again. This was £6k down the drain, and spoils what should be a spectacular kitchen.
Check your sub floor before any plywood goes on. Reinforce it to prevent movement. The slightest movement will crack it. Get underfloor heating. Nothing will prepare you for how cold a limestone floor is that doesn't have under floor heating.
You have the advantage of knowing about this web site before going ahead with your job. Read thoroughly, ask lots of questions, there's knowledgeable folk here. Good luck.
Hi Polly
As I'm just about to have Moleanos Limestone laid in our new 7.5m x 5.5m kitchen, and listening to various people talking about different sub-floor requirements I'd be very interested to hear how your situation ended up?
Cheers
Paul