Mismatched tile colour on new installation

[Time's Ran Out]

That's it we won't see him again till 4.30 in the morning!

 

[J Sid]

job I did this week, a small bathroom. Check and all same batch. Started tiling and seamed slight colour change in some tiles which look bad when grouted. Been back today to change 6 🙂
turned out the batches are all the same but the shop had replaced broken tiles in some boxes with different batch tiles.
shop owned up and paid for my day. I had the empty boxes as proof.
if I'd down tools in the week to sort it I would have lost a couple of days money.

 

[Flintstone]

I always give the batch numbers a quick check. You can usually tell tho if your gonna have problems, if they have all arrived on a pallet then your probably gonna be ok, if there is a pile that have been picked up from a diy outlet then your probably gonna have 3 different batches. I can spot a miss match easily now, the ones in the photo should have been spotted as he was fitting them if the tiler has eyes.

 

[Spare Tool]

James, who measured the job up in the first place..you or your tiler? if that had been done right at the start you wouldn't have this problem now..

 

[One Day]

If i had done that, and actually fixed the tiles, I'd be so embarrassed and personally gutted that I'd pay to resolve it.
Tiler should have warned you of batch deviation and then checked carefully.
No excuse for him I'm afraid.
Customer is not expected to be aware of batch and shading, and tile shops simply sell tiles without a great deal of thought usually!

 

[One Day]

James, who measured the job up in the first place..you or your tiler? if that had been done right at the start you wouldn't have this problem now..

I swear, every job which my client has measured themselves is wrong. In 10yrs not one client has got it right! Even a surveyor I worked for got it way out!

 

[hmtiling]

That is not a slight difference in shade. How he missed that is beyond me. I think the supplier should have a proportion of the blame here too if they were told they were to match other tiles batch/shade numbers should've been taken.
As far as who's legally obliged to rectify it, i think that will be you as you supplied the tiles. If i'd have done that, which i wouldn't, i'd at very least remove and fix new tiles for free.

 

[andyb1]

Looks more like a different tile to me, they are completely different.

 

[Italy]

All beating about the bush.
the answer remain only one.
the fault lies with the tiler, because to placed the tiles, of another color.
stop.
a tiler with a conscience, do not do these things.
everything else is like climbing on the glass.

 

[Andy Allen]

On my quotation I always state..
'To fix new tiles to area's as specified '
OR..
'To supply and fix tiles to area's as specified '

Big difference in responsibility between the two quotes..