New bathroom - Acceptable tiling?

[georgechi]

Hi all,

I've got someone doing my bathroom and yesterday they finished tiling. I've been going through the result and I'm not impressed with the quality.

Can you have a look and tell me if I'm too picky?

My issues:
- Some of the tiles are chipped (average sized finger for scale)
- In the far areas (far corner and top edge) they're not cut off straight.
- You can see one that's glued with a lot of adhesive and that changed the line on the wall.
- In a corner they don't match the height.

I've seen a lot of comments around how the grout will fix things. Would that apply to me? Would these issues be less visible through grouting? We are looking at a light grout (silver/ light grey).

Thanks,
George

 

[georgechi]

I wonder if they were the cheapest to quote???

No, we went with slightly above average from the 4 quotes we had (3/4)

 

[Italy]

I'm sorry,
But this work is very poor.
even the "tiler"
Tiler, is a great word in this context.

 

[Matt Bott]

i really hope they come and sort this for you sad to look at this kind of workmanship

 

[Blunt Tool]

No, we went with slightly above average from the 4 quotes we had (3/4)

Inform your tiler about your concerns, tell him that it is sub standard work and not acceptable given he is getting paid to do correctly. Give him a chance to rectify all the work you are not happy with at HIS expense i.e. Time and materials and see what he says, don't let him convince you everything will be ok once grouted and Silicon done.

 

[Time's Ran Out]

Looks like it's Dot & Dab!
I wouldn't pay until your satisfied.

 

[One Day]

No, we went with slightly above average from the 4 quotes we had (3/4)

then you have my sympathies! you don't deserve such poor quality work.

 

[GoneGuy]

It's terrible, he obviously hasn't got any pride in his work.

 

[John Benton]

Oh dear, saw one much worse than this earlier this week and unfortunately there is only one place for this type of work. It's 4 cubic metres and made of metal.

In all honesty you struggle to do remedial work on that standard and generally it's a case of ripping out and starting again to get the quality required.

 

[Andrew]

Has he been paid?

 

[georgechi]

Just to clarify, he's not a professional tiler, but a builder who took on the job to redo the whole bathroom. He brought in a plasterer (and a good one I might add) and a certified electrician (again, a very good one and I've saved his business card), but he did the tiling himself.

I'll share with you the results this evening or tomorrow morning.

I'm also a bit confused about the grout. Do you still seal special grout for bathrooms? or do you expect it to hold well? On one of the walls, the tiles are attached to plasterboard because we needed insulation. There was a layer of pink/purple sealant applied to the plasterboard before the tiles were applied, but I'm also worried about the grout itself. The grout was applied yesterday and after 24 hours, when touching it with a wet finger it changes colour from silver to dark grey which makes me think it absorbs water. Is this normal?

Thanks,
George

 

[georgechi]

Has he been paid?

Not yet, but I'm not looking for confrontation. I can live with a few odd tiles, but it's disappointing because you'd expect quality from someone doing this as their main job. I have a colleague at work who can tile better than him and we work in IT.

George

 

[Time's Ran Out]

Well there you go - a builder!
Bit of info in drips and drabs and it was Jack all along.
As for the grout, sometimes it can take 3-4 days for the grout to become impervious .
Happy days!


added after pdc agree!

P.s : not sure what's special about IT. If you wanted a decent job done you should have come here for a tiler in your area first.

 

[georgechi]

Inform your tiler about your concerns, tell him that it is sub standard work and not acceptable given he is getting paid to do correctly. Give him a chance to rectify all the work you are not happy with at HIS expense i.e. Time and materials and see what he says, don't let him convince you everything will be ok once grouted and Silicon done.

Thanks for the advice. Is there a measurable standard by which you can judge the quality of the work? Like lippage? Is there a tool that's used to measure this on walls for an objective judgement?

Thanks,
George

 

[georgechi]

Not yet, but I'm not looking for confrontation. I can live with a few odd tiles, but it's disappointing because you'd expect quality from someone doing this as their main job. I have a colleague at work who can tile better than him and we work in IT.

George

Is this kind of problem common? How would one approach a bathroom remodel for a decent result? I'd imagine that getting a builder in to do the work is the standard approach and he'd delegate certain work to other people who are more qualified/experienced. Clearly, in my case he was confident with his skill, but is there a better way?

 

[Time's Ran Out]

Thanks for the advice. Is there a measurable standard by which you can judge the quality of the work? Like lippage? Is there a tool that's used to measure this on walls for an objective judgement?

Thanks,
George

If your not happy - it's not right!