That's fine guys, you work your way and I work mine. I'm just trying to educate with regards to consumer rights and staying the right side of the law. This forum is all about sharing information and tips to make your business easier/ more successful.
Payment for goods/ services is a personal thing that varies from business to business. It's the working practices surrounding this that can be illegal and lead to a tradesman being prosecuted.
Just one local example-
Rogue trader waived rights to customers’ “cooling off” period without them knowing
Oh, and the lowdown on customers stopping cheques....it can be done easily and does not need to be an exceptional circumstance but if the customer writes the cheque with the intention then that is the offence (albeit almost impossible to prove unless customer is stupid enough to admit it)....
Cheques - Citizens Advice
In short, no. I tell them that the invoice is as per quote or if anything else added from initial estimate and that I will email/ post invoice that evening.
As I said before, if your working practices work for you then that's fine. My business is all about trust (hence why I made the effort to be a Trading
Standards approved trader) and this has never seen me fall foul of a dodgy customer or a bad judge of character on my part.......oh, and I don't work for builders which helps!!
@Andy Allen I meant to ask, and others that insist on payment there & then on completion......I am curious as to what steps you have in place if a customer refuses to pay or doesn't have the ability to (no cheques or cash or ability to pay online)?